Why my code did not work before I validated my account?

May I ask why my if I redeemed my game before my account it will no longer work. There should be no reason why I can't log on to my game after I download it just because I didn't go through registration rigmarole. I apologize if I'm being rude but I've severely nonplussed by using your proprietary service.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies, unfortunately it appears that when you redeemed the code, you mistyped your email address. I have transferred the redemption code over to your Telltale account @Caphall, and you should now be able to play the game successfully!

  • Thank you very much!

  • TelltaleMikeTelltaleMike Former Telltale Staff

    You're welcome, enjoy the game!

    Caphall posted: »

    Thank you very much!

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