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Purchases gone after updating app

kpearl7kpearl7
in Game of Thrones - iOS Support

Purchased the multi-pack yesterday, and like a lot of people it seems, I had trouble downloading chapter 2.

I noticed my app wasn't up-to-date so I first tried to update but nothing would happen. So I outright deleted it, now it's updated but none of my purchases are there even though I've been billed.

Anyone have a similar issue?

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I sincerely apologize for the inconvenience. If you have re-downloaded the game application, and you are not seeing your previous purchases in-app, please try opening the app, and go to the Episodes menu from the main menu. Then inside there, you should see a 'Restore Purchases' button. Please tap that while connected to a WiFi network, and your previous purchases should be restored.

  • kpearl7kpearl7

    Thanks, that did the trick!

    TelltaleMike posted: »

    I sincerely apologize for the inconvenience. If you have re-downloaded the game application, and you are not seeing your previous purchases

  • TelltaleMikeTelltaleMike Former Telltale Staff

    You're welcome, enjoy the game!

    kpearl7 posted: »

    Thanks, that did the trick!

This discussion has been closed.