Game of Thrones, EP2 Coming Soon even though I paid

On a PC. Installed the patch. Running support tool now.

Comments

  • Yeah i've got the same problem, waiting for mike to fix it hopefully

    https://www.sendspace.com/file/vxxo4w

  • TelltaleMikeTelltaleMike Former Telltale Staff

    After looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the game successfully. Where we require a minimum of 512mb of dedicated memory, your computer is currently running at 32mb of dedicated memory. Your computer uses an integrated Intel graphics card, which we do not recommend using for our game, as they tend to run under minimum specs. I recommend either trying to update your current graphics card's drivers to the latest version, and see if you are able to play, or try playing the game on a computer above minimum system requirements if you have the ability to.

    If you are able to start the game, you can also try changing the game's resolution and graphics settings to a lower setting, and then continue the episode, and see if your issue is resolved.

  • There is no problem running the game. I played the 1st episode twice, and while it wasn't the best quality, it still was playable and functioned till completion both times. I've cleared some memory, so that isn't an issue anymore, but I still DO NOT have the option to DOWNLOAD EPISODE TWO even though I've paid for the SEASON PASS. I've also adjusted the game's resolution and graphics, but there is still no option to download the 2nd episode. I'm not sure what else to do. You recommend playing the game on another computer, but the game will not start on other computers because it won't let me use my log in info since I've already played the first episode on this computer. This has been pretty irritating, given that I've already paid and waited days for your response, only to have it be worth zero help to me. Please don't just reply to apologize and say you're working on the issue. Either resolve the problem or give me a refund. It's a damn shame because I enjoyed the 1st episode so much and have been excited to start this second one.

    After looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the ga

  • TelltaleMikeTelltaleMike Former Telltale Staff

    If you are still seeing Episode 2 as Coming Soon in-game, I recommend uninstalling the game from your computer (This will not affect your save files, you can choose to keep them during the uninstall process), then download the new installer from our website, and install the game using that installer. Then start the game while connected to the internet, and make sure to install the critical patch necessary for Episode 2 to become available to download, and you should be able to download and play Episode 2 successfully.

    There is no problem running the game. I played the 1st episode twice, and while it wasn't the best quality, it still was playable and functi

  • Can you provide links to the new installer as well as the patch?

    If you are still seeing Episode 2 as Coming Soon in-game, I recommend uninstalling the game from your computer (This will not affect your sa

  • TelltaleMikeTelltaleMike Former Telltale Staff

    The installer in your My Games pages was updated, so you would just need to go back to your My Games page, and download the installer again. The Patch can be found in the PC/Mac Patch Download/Install Sticky.

    Please note that if you are experiencing any issues with Episode 2 downloading, you may need to completely uninstall the game, and delete the 'Game of Thrones' folder from Documents\Telltale Games\ on your computer for the install and the patch to install successfully. (Please note that this will delete your save files)

    rikuselphie posted: »

    Can you provide links to the new installer as well as the patch?

  • For anyone still having similar issues, I was able to resolve (and keep my saved game) following these steps: http://www.telltalegames.com/community/discussion/91798/can-t-download-episode-2-try-this

This discussion has been closed.