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Problem on ipad2

TheJakeHTheJakeH
in Game of Thrones - iOS Support

I downloaded the game in December, played it a number of times, no problems. Been busy, finally got some time to play it again this month(feb 20), been updating all along, now when I try to play, all I get is a black screen and then it crashes back to the iOS page. What gives?

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Please close the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7/8, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

    Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to successfully start the game app.

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