Unable to play
Hi, I bought Game of thrones season 1, episode 1: Iron from Ice and episode 2 the lost lords on the 23/02/15 from playstation store but there is no icon showing up on the game menu after I installed them. They download, install then disappear Game of thrones shows up on the game data utility but I can't do anything with it other than delete it. I've downloaded it numerous times but it does the same thing. I thought it was my playstation at first but I realised that it must be you because episode one is only something like 16mb whereas episode two is like 750 which makes me think that I haven't downloaded the correct game but i've been looking for it and its the only thing I can find. I live in the E.U. and have a ps3.
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I have had exactly the same issue today, I bought a season pass and went to download ep. 1 and 2. I contacted PS3 customer service and after trying literally everything, reinstalling on ps3 store, reinstalling on computer, they even got me to defrag, restore my ps3 to factory settings and all this other crap and it didn't work, so don't bother with them... they are going to get back to me in like a week and odds are thy won't be able to fix it... so disappointing. I can't find any solution, and will probably be getting a refund...
I did exactly the same but other than this game my ps3 is working fine. I'll probably be asking for a refund as well.
Same-ish problem, do you know where I can ask for refund?
Yeah that is the same for me, the guy on the phone told me that it has been a common problem for people with this game particular. If you call up the playstation people, you can get their contact details in the about us section i think (they make it really hard to find) and just tell them and say you want a refund. They are sending my issue up to head office and if they can't fix it they are giving me a refund, theu will probably get you to do all this crap before they offer u a refund. It's kind of annoying they will only refund you with store credit you can't get your money back, which is heaps annoying because the only reason i put money in my 'wallet' was for this game...
I sincerely apologize for the delayed response. Please make sure that you have downloaded and installed both the Timed Trial (1.2GB), and the Game Unlock (1.2mb), and you should be able to see the game in your Games list from the PS3's XMB. If you are not able to find both the Game Unlock, and the Timed Trial from the Playstation Store on your PS3, please try logging into your account on the Playstation Store Website and doing a search for 'Game of Thrones', and both of the downloads should show up in the search results. (Make sure you are downloading the PS3 version, and not the PS4 version of the game, accidentally.)