Episode 2 Crash
Hey so here's pretty much what is happening. I downloaded Episode 2 on PC but every time I start it, it freezes up and dies, incapicitating my entire computer along with it. I payed thirty dollars for the download. What's going on? Please help.
Here is the link to my support tool info:
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Comments
After looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the game successfully. Where we require a minimum of 512mb of dedicated memory, your computer is currently running at 256mb of dedicated memory. I recommend either trying to update your current graphics card's drivers to the latest version, and see if you are able to play, or try playing the game on a computer above minimum system requirements if you have the ability to.
You can also try changing the game's resolution and graphics settings to a lower setting, and then continue the episode, and see if your issue is resolved.
Can I get a refund?
If you purchased the game directly through our website, please contact/email our Support Staff at Support@Telltalegames.com for any inquiries regarding refunds, or refund requests, and they will be able to assist you further with that particular request. Please make sure to include the email address associated with your Telltale account, and the Order ID that you received, in the email to Support.