Crashing game
My game keeps freezing and crashing. I always get stuck at one part. Is it possible for a refund?
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My game keeps freezing and crashing. I always get stuck at one part. Is it possible for a refund?
Comments
My apologies, if the game is crashing on your computer, and you would like assistance to try and resolve the issue, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:
http://www.telltalegames.com/community/discussion/87544/got-support-tool
After receiving the information from your support tool, I will be able to assist you further. If you would rather like to inquire about a refund, and you purchased the game from our website, please contact/email our Support Staff at Support@Telltalegames.com for further assistance with this request. If you purchased the game from a third-party website, please contact them directly for further assistance with a refund request.