[ios] The walking dead - can't download EP 2-5 and 400 days after purchasing bundle pack

I have some problems to download The Walking Dead season 1- episode 2-5 and 400 days. I already purchased the bundle pack for $19.99. And I checked my purchased history in iTunes Store, it turns out the payment was already made but I still can't download the rest. I tried to delete the app and install it again. Apparently, I had to start all over again, and still can't download what I've paid for. When I tried to click on GET button, it said that I need to purchase again.

Does anyone know how to fix this? I did enjoy the game and really want to continue playing. Plus, I already made the payment, and expect that I would get all episodes. Please help. Thanks.

Comments

  • Thread: Cant redownload season 1 episodes after deleting


    So i bought the full pack (2-5+400 days) and i played it. I deleted the app and just now got it back and i dont have them anymore? I tried repurchasing to see if it says i have downloaded them already, didnt work, tried restoring, didnt work, i deleted it and got it again and didnt work. Any suggestions? (Ipad mini btw)

  • I had the same problem! Would love to find a solution for this.

  • TelltaleMikeTelltaleMike Former Telltale Staff
    edited March 2015

    I apologize for any difficulties this has caused. Please view this FAQ on our iOS Support Forum to learn suggestions on how to restore your previously purchased episodes on your iOS device here:

    http://www.telltalegames.com/community/discussion/53347/twd-ios-cannot-restore-workaround

    If you are still unable to restore your purchases by following the steps in the workaround thread, please try proceeding through the purchase path to purchase Multi-Pack again, then when you are prompted, enter your password. As long as you are logging into the SAME Apple Account that you originally purchased the game application with, you should be able to tap 'Buy' when it says “Confirm your in-app purchase”, and you will receive a pop up saying “You’ve already purchased this. Would you like to get it again for free?” and tap OK. Your previous purchase should then restored, and you will be able to re-download Episodes 2-5.

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