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Mac - Season 1 crashes on open

danieltaomdanieltaom
in The Walking Dead - PC/Mac Support

Help! I got to the point where I dragged the game file into the apps folder, but when in lock on the icon I just get an error message saying the game unexpectedly quit. It's OS X 10.10. It does have an integrated Intel graphics card. (If this is a deal breaker you can just refund me and I'll get it on PS3.)

What next??!! Please help!!

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

    http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering

    After receiving the information from your support tool, I will be able to assist you further. If you would rather like to inquire about a refund for the game, and you purchased the game through our website, please contact/email our Support Staff at Support@Telltalegames.com, and they will be able to assist you further with that particular request. If you purchased the game from a third-party distributor, please contact them directly.

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