App won't load

Hey, so my game was running perfectly until I downloaded the update last night on my LG Optimus G Pro, the app stopped working completely. I would press the app icon and the game would attempt to load for a fraction of a second then kick me back to my home screen. I uninstalled it and reinstalled it to no avail. I had bought the season pass and want to play the second episode. Do you have any tips on how to fix this issue? Any feedback would be much appreciated.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies for any inconvenience this has caused you, can you please clarify if your LG Optimus G Pro is the Pro Lite, Pro 2, or Pro E985 model?

  • edited March 2015

    When I checked the model number it came up as an LG-E980h

    My apologies for any inconvenience this has caused you, can you please clarify if your LG Optimus G Pro is the Pro Lite, Pro 2, or Pro E985 model?

  • edited March 2015

    Actually, I encounter the exactly same problem on my galaxy S4. The game ran perfectly before updating to episode 2. Are there any solutions of solving this? Thanks a lot!

  • Problem solved after I updated my android system. Thanks.

    tessie0713 posted: »

    Actually, I encounter the exactly same problem on my galaxy S4. The game ran perfectly before updating to episode 2. Are there any solutions of solving this? Thanks a lot!

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Thank you for providing the extra information on how you were able to resolve your particular issue, I hope you are now able to enjoy the game!

    tessie0713 posted: »

    Problem solved after I updated my android system. Thanks.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Please make sure that you have updated both the game application, and your device's Android OS to the latest version, to ensure the optimum performance is being output by the device. If you still experience the issue after doing this, can you please clarify this if you have any third-party ROMs or mods currently running on your device?

    Midknight posted: »

    When I checked the model number it came up as an LG-E980h

This discussion has been closed.