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Steam Save Iusses

MiraForesterMiraForester
in Game of Thrones - PC/Mac Support

I bought the game for steam and I'm using the same computer. I have windows 7 and the game doesn't recognize my save. My choices are all there when I go to choices but it acts like I never saved the game and have to start at the beginning. How can I fix this? Now it just won't seem to save since chapter 3.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. If you are experiencing any issues with your save files on the Steam version of the game, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

    http://www.telltalegames.com/community/discussion/87544/got-support-tool

    After receiving the information from your support tool, I will be able to assist you further with your issue.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    @MiraForester If you are still affected by this issue, could you please zip the 'Game of Thrones' file directory located here:

    C:\Users\YOURNAME\Documents\Telltale Games\

    and upload it to a file hosting website? I could then download it and pass it along to the team for further investigation into the root cause of the issue. You can use the same process as the Support Tool uploading, then copy and paste the download link. Thank you in advance if you are able to help out. (You can also send the download link to the files in a Private Message to me if you rather.)

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