Episode 2 Save Not Loading

I recently downloaded episode 3, and since then, my save from episode 2 has disappeared. I tried playing through episode 2 again today, only to find my choices still hadn't saved, or at least aren't being found by the game.

Here's the support tool data: https://www.sendspace.com/file/uygwui

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    After looking over your Support Tool information, you still have your save files in the correct place. Can you please clarify where you installed the game? Did you install it to the default path on your C:\ drive, or to a secondary hard drive/storage device?

  • Yeah, the game is installed to the default path on my C:\ drive.

    After looking over your Support Tool information, you still have your save files in the correct place. Can you please clarify where you inst

  • TelltaleMikeTelltaleMike Former Telltale Staff
    edited April 2015

    Unfortunately after looking over your Support Tool information again, I cannot seem to find the game installed in the default path of:

    C:\Program Files (x86)\Telltale Games\Game of Thrones\

    Can you please clarify where you currently have the game installed to?

    nmvecere posted: »

    Yeah, the game is installed to the default path on my C:\ drive.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    @nmvecere If you are still affected by this issue, could you please zip the 'Game of Thrones' file directory located here:

    C:\Users\YOURNAME\Documents\Telltale Games\

    and upload it to a file hosting website? I could then download it and pass it along to the team for further investigation into the root cause of the issue. You can use the same process as the Support Tool uploading, then copy and paste the download link. Thank you in advance if you are able to help out. (You can also send the download link to the files in a Private Message to me if you rather.)

    nmvecere posted: »

    Yeah, the game is installed to the default path on my C:\ drive.

  • edited April 2015

    Sorry it took me so long to get back to you!

    Here's the file directory: https://www.sendspace.com/file/05x0ql

    Also, I'm playing via Steam, so the game is installed at C:\Program Files (x86)\Steam\steamapps\common\Game of Thrones

    Thanks for your help so far.

    @nmvecere If you are still affected by this issue, could you please zip the 'Game of Thrones' file directory located here: C:\Users\YOURN

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Thank you for providing your save file directory! I will make sure to pass it along to the team for further investigation. I will make sure to update this thread when I have any news regarding this issue.

    nmvecere posted: »

    Sorry it took me so long to get back to you! Here's the file directory: https://www.sendspace.com/file/05x0ql Also, I'm playing via St

This discussion has been closed.