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Billed again

KittytornadoKittytornado
in Game of Thrones - iOS Support

I purchased the full access months ago, and when I attempted (unsuccessfully) to download episode two last night I was billed again. Can someone contact me via email? I'm signed in so you should have my email. I don't want to post it publicly.
Thanks

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for any difficulties this has caused. If you would like assistance through email, please contact/email our Support Staff at Support@Telltalegames.com, and they will be able to assist you further with your issue.

    Please note that for any inquiries regarding refunds for duplicate purchases made on the Apple iTunes App Store, you will need to contact Apple Support directly for further assistance regarding that particular request.

  • KittytornadoKittytornado

    Thank you!

    How about posting your contact info more prominently? Like maybe a contact page? That would be nice.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies, I will make sure to pass your feedback along to the team for making the Support email address more visible.

    Kittytornado posted: »

    Thank you! How about posting your contact info more prominently? Like maybe a contact page? That would be nice.

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