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Unstable work of the walking dead season 1.

George2George2
edited April 2015 in The Walking Dead - PC/Mac Support

Hello.sorry for my English. I bought the Walking dead, but rather the entire first season, and here are my problems with this game:

Not work saving. Hosted the first episode of the first season, but in the second eizode save from the first episode and not transported began with a random scenario. I, for example , in the first episode chose to save the girl , but in the second episode alive guy who was supposed to die . I do not understand what was happening, I tried everything . All else fails I hope for your compassion and your help.

And new problem.Not having solved the problem, I decided to continue the game... But when I passed the second episode of the first season of the Walking Dead. All I bought me the episodes were not available, but I bought all 5 episodes of the first season. So what's the problem? I paid for a good game, not for it.
Windows 8.1. Bought the game on Steam, all five episodes of the first season.
Thank you for your attention.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Below are a few possible solutions:

    1) Ensure you have the latest drivers for both your graphics card, and your computer’s BIOS

    2) Restart your system

    3) Unplug your gamepad (and all other USB devices other than keyboard/mouse) and plug in headphones to the audio out jack.

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Run the game as admin

    6) Run the game in compatibility mode (right click on game’s icon, click properties, click compatibility tab , and we recommend running the game in Windows 98/ME ) (We recommend Windows 98/ME)

    7) Reinstall the game

    8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)

    9) Disable Steam Overlay, if you purchased through Steam (http://forums.steampowered.com/forums/showthread.php?t=3168263)

    10) Opt out of the Steam Beta, if you purchased through Steam (http://steamcommunity.com/discussions/forum/1/828934424165581080/)

    If this does not resolve your issue, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

    http://www.telltalegames.com/community/discussion/44150/twd-support-tool-for-information-gathering

    I apologize for the inconvenience you are experiencing, after receiving the information from your support tool, we will be able to assist you further.

This discussion has been closed.