Decisions wont carry over

Whenever I try to continue into episode 2 it never carries over my progress.This is my third time going through the first episode, Im on the correct save file, Ive tried uninstalling/reinstalling, whatever I do it automatically makes all the opposite choices Ive made, Ive replayed it hoping it will work but nothings working...please help

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff
    edited April 2015

    I apologize for the inconvenience, and the delayed response. Do you currently have a My Choices page on the main menu of your game? Were you connected to the internet when you played through the episode, and completed it, so that your stats/choices could connect to our servers? If not, I recommend connecting to the internet either wirelessly, or through a wired connection, and your choices should be able to transfer to Episode 2 successfully.

  • I cant see the my choices page, when the first episode ends there is a black screen with some smoke in the top right corner. I dont think Im technically finishing the episode because it crashes right before it, perhaps thats why I cant see the choices page. Ive seen some people are having the same problems as me but not on the first episode.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Were you connected to the internet when you played through the episode, and completed it, so that your stats/choices could connect to our servers? If not, I recommend connecting to the internet either wirelessly, or through a wired connection, and your choices should be able to transfer to Episode 2 successfully.

    I cant see the my choices page, when the first episode ends there is a black screen with some smoke in the top right corner. I dont think Im

  • I was connected when I played/completed the episode,my progress is saved but I cant complete the episode with the black screen at the end

  • TelltaleMikeTelltaleMike Former Telltale Staff

    At the time were you connected via a wired connection, or wireless network connection? If it was a wireless network, please make sure that the signal is strong when you are playing the game. You can also try resetting the wireless network access point (router/modem) before starting the game, then replay the last chapter of the episode, and your choices should then be successfully uploaded, and you will see your Choices/Stats screen instead of the black screen. If you are connected wirelessly, please also try connecting to the internet through a wired connection.

    I was connected when I played/completed the episode,my progress is saved but I cant complete the episode with the black screen at the end

  • I tried this, as well as going offline and playing, it still wont work, so I just went through without making my choices, and even in episode 2 the choices wont transfer over to episode 3

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Can you please clarify if this issue occurred even when connected to a wired connection? If so, can you please clarify what country you are currently located in?

    I tried this, as well as going offline and playing, it still wont work, so I just went through without making my choices, and even in episode 2 the choices wont transfer over to episode 3

  • It occurred with a wired connection as well, I am in the United States.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies, unfortunately I am out of potential solutions to resolve your issue. I recommend contacting/emailing our Support Staff at Support@Telltalegames.com and see if they have any other suggestions for you to resolve your issue. My only other recommendation would be to completely uninstall the game, as well as delete your save files from the game, then reinstall the game, and start a New Game.

    It occurred with a wired connection as well, I am in the United States.

  • Ive tried that before too, but I will ask the support staff, thanks anyways.

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