Serious lag menu and in-game

Support Tool Results

Since downloading episodes 2 and 3 the game has been fairly unplayable.

The menu and game play stutters and the cursor is very laggy.

Any insights in how to fix this? Thanks

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    After looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the game successfully. Where we require a minimum of 512mb of dedicated memory, your computer is currently running at 32mb of dedicated memory. Your computer uses an integrated Intel graphics card, which we do not recommend using for our game, as they tend to run under minimum specs. I recommend either trying to update your current graphics card's drivers to the latest version, and see if you are able to play, or try playing the game on a computer above minimum system requirements if you have the ability to.

    You can also try changing the game's resolution and graphics settings to a lower setting, and then continue the episode, and see if your issue is resolved.

  • Thanks for the quick reply.

    Just wondering why I was able to play the 1st so perfectly, yet have such trouble with the 2nd episode? Did the system requirements change between the episode installments?

    After looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the ga

  • TelltaleMikeTelltaleMike Former Telltale Staff
    edited April 2015

    The latter episode may have more graphically intensive scenes, and be causing the stutter/lag issues you are seeing due to your graphics card's current limitations.

    squidsh posted: »

    Thanks for the quick reply. Just wondering why I was able to play the 1st so perfectly, yet have such trouble with the 2nd episode? Did the system requirements change between the episode installments?

  • edited April 2015

    Soo... I just worked out my issue. I recently moved house and when I went to plug in my monitor I accidentally plugged it into my motherboard instead of my graphics card... I'm a big idiot, haha. Thanks for taking the time to help.

    The latter episode may have more graphically intensive scenes, and be causing the stutter/lag issues you are seeing due to your graphics card's current limitations.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    You're welcome, I hope you are now able to enjoy the game!

    squidsh posted: »

    Soo... I just worked out my issue. I recently moved house and when I went to plug in my monitor I accidentally plugged it into my motherboard instead of my graphics card... I'm a big idiot, haha. Thanks for taking the time to help.

This discussion has been closed.