Problems to start from a saving point

I just bought the telltale game of thrones digital 6-games combo. I downloaded the first episode, but when i play i cannot start at my last saving point (it is always written 'begin episode 1'). then i try to select a slot to rewind but the rewind menu freeze. When i die in game the screen becomes black with background game noise music.

Sorry for for the spelling but english is not my native tongue.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

    http://www.telltalegames.com/community/discussion/87544/got-support-tool

    After receiving the information from your support tool, I will be able to assist you further.

  • I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply h

  • can i have some help please

    Djoufo posted: »

    So this is the link: https://www.sendspace.com/file/nl9b6u

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies, after looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the game successfully. Where we require a minimum of 2.0 GHz processing speed, and 512mb of dedicated memory from a graphics card, your computer is currently running at 256mb of dedicated memory and 1.6 GHz of processing speed. Your computer uses an integrated Intel graphics card, which we do not recommend using for our game, as they tend to run under minimum specs. I recommend try playing the game on a computer above minimum system requirements if you have the ability to.

    You can also try changing the game's resolution and graphics settings to a lower setting, and then start the game and see if your issue is resolved.

    Djoufo posted: »

    can i have some help please

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