Download keeps timing out

I have downloaded and installed the new patch. I have tried to download episode 3 numerous times and it get almost half-way done before it says timed-out. I have never had this problem with previous episodes. Internet and wifi are working fine. Help.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. I noticed you mentioned you are currently using a WiFi network to download the episode. If you are experiencing slow download speeds, I recommend resetting your wireless network access point (Modem/Router) then after it has reset, reconnect to the network, and try the download again. If the issue persists, please also try plugging into your Modem/Router via an Ethernet cord, and your download speeds should be greatly improved.

  • edited May 2015

    Thank you for the quick response. Tried again today and it downloaded and installed with no issue.

    I apologize for the inconvenience. I noticed you mentioned you are currently using a WiFi network to download the episode. If you are experi

  • TelltaleMikeTelltaleMike Former Telltale Staff

    You're welcome, enjoy the game!

    Cadel posted: »

    Thank you for the quick response. Tried again today and it downloaded and installed with no issue.

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