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My Purchases don't appear

PellegriniPellegrini
in The Walking Dead - iOS Support

a few months ago I bought the bundle in my iPad ($20.00 USD) and I didn't played it because lack of space. Today I downloaded the game again and for my surprise there is no sign that I purchased it before and now force me to buy it again.

Please give me a solution because I really want to play this game and it cost me 20 dollars and I won't pay for this again

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Please first try following the steps in the iOS Cannot Restore Workaround Thread. If the issue persists, please try proceeding through the purchase path to purchase Multi-Pack again, then when you are prompted, enter your password. As long as you are logging into the same Apple account that you originally purchased the game application with, you should be able to tap 'Buy' when it says “Confirm your in-app purchase”, and you will receive a pop up saying “You’ve already purchased this. Would you like to get it again for free?” and tap OK, and your previous purchases will be restored.

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