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Restore purchase

Leamador Leamador
in The Walking Dead - Season 1

Hi I have bought both walking dead and walking dead season 2, my iPad needed to be upgraded but didn't have enough memory todo so, my brother told me to delete walking dead upgrade my iPad and restore the game since I purchased it, it will be on my iCloud. I did and when I went to restore the game its not restoring my purchase and is showing I have to purchase the game again, what can I do to get walking dead again without buying it all over

Thank you

Comments

  • Beadily10Beadily10

    This is happening to me too! I bought the 19.99 pack for my Iphone 4 and it won't restore to my new Ipad. Any help Telltale?

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for any difficulties this has caused. Please view this FAQ on our iOS community support forum to learn suggestions on how to restore your previously purchased episodes on your iOS device here:

    http://www.telltalegames.com/community/discussion/53347/twd-ios-cannot-restore-workaround

    If you are still unable to restore your purchases by following the steps in the workaround thread, please try proceeding through the purchase path to purchase Multi-Pack again, then when you are prompted, enter your password. As long as you are logging into the same Apple account that you originally purchased the game application with, you should be able to tap 'Buy' when it says “Confirm your in-app purchase”, and you will receive a pop up saying “You’ve already purchased this. Would you like to get it again for free?” and tap OK.

    Again, apologies for any inconvenience you have experienced.

This discussion has been closed.