Download freeze
Hello. I have a Problem to Download Episode 2 and 3. Everytime when i want to download the Episodes, the Game freezes.
I have purchased the season pass. I have an Lenovo Yoga 2 Pro Tablet with Android 4.4.2.
Can someone help me?
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Comments
I sincerely apologize for the inconvenience, and any difficulties this has caused you. Below are a few potential solutions that may resolve your issue:
1) Make sure your OS is updated to the most recent version
2) Force stop the application, and then relaunch it
3) Reset your WiFi settings by turning them Off, and back On then reconnect with the network.
4) Turn off your device for a few minutes, before attempting to launch the game again.
5) Go to the device’s Settings Menu, then go to Applications, then Manage Applications, and select the Game Application and tap ‘Clear Data’.
6) Delete the application from your device, and re-download it from the App Store (Please note that this will NOT delete your save data)
If these do not resolve your particular issue, and your app still freezes, it appears that your device uses a GPU that may not be officially supported to run the game successfully. If the issue persists, please also make sure that your internal memory has enough space to download each of the episodes.
Thx for your answer, but today everything went fine. I have downloaded Episode 2, 3 and 4 and no freezes at all.
Thank you and greetings Form Germany ;-)
You're welcome, enjoy the game!