This game having a problem communicating with the Telltale server

My xbox 360 is having a problem to connect when I'm in game, it keeps saying the game is having a problem with the Telltale server please visit http//ttg.in/cs for more info, I am using a wired Internet, and I have good Internet connection, what to do?

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. Can you please clarify what country/region you are currently located in? Also, when you attempt to log into your Telltale account in-game, please make sure that your password ONLY contains a-z, A-Z, and 0-9 and no other characters. If you have any "!" or "&" or any other different characters, please change your password on our website, and try logging in again. If the issue persists, you can also try resetting your internet access point (Modem/Router) then after it has reset, try starting the game again, and see if you are then able to successfully log in.

  • I'm in Europe (Ukraine), and my password has letters and numbers only, I have tried all that, unless if logging in is regionally locked, which will be a shame

  • TelltaleMikeTelltaleMike Former Telltale Staff

    You should be able to log in successfully regardless of your region, but if you are currently connected through a wired connection and unable to communicate with the servers, it may be a connectivity issue due to connection strength. I recommend resetting your Modem/Router, then trying again, and after a few tries you should be able to connect successfully.

    tinahshe posted: »

    I'm in Europe (Ukraine), and my password has letters and numbers only, I have tried all that, unless if logging in is regionally locked, which will be a shame

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