Episode 4, purchased but not downloaded
The first problem i faced was the black screen with music and a cursor. i downloaded the patch you recommended and it finally got me to the main menu. However now, when i click to play it says "episode four, purchased but not downloaded". i click to download and am greeted with the instant message. "download failed, click OK". why can i not download and install the new ep?
this is my first trouble with any ep.
i have a PC and NOT playing on steam
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Comments
I apologize for the inconvenience. Can you please clarify if you are currently connected to the internet through a wired connection, or through a wireless network connection? If you were connected wirelessly, I recommend try either connecting through a wired connection, or try resetting your wireless network access point (Modem/Router), then try starting the game and downloading the episode again.
I'm at Uni, i don't have control over my wireless router.
My apologies, I recommend try restarting your computer, then start the game again, and see if your connection strength is improved and allows you to successfully download the episode. You can also make sure that you have disabled any anti-virus or internet firewall programs open and running that may interfere with the download completing successfully.