Impossibility to start GoT on MAC ! Please HELP !
Hello,
I've purchased GoT on your website Telltale a few days ago. I was REALLY excited about it cause the game seems as good as the TV-Show but I'm still unable to play it... Sorry if my english has some mistakes, I'm french. I have an iMac of 2008 with these infos :
Imac 2008
Mac OS X Lion 10.7.5 (11G63)
Processor : 2,4 GHz Intel Core 2 Duo
Memory : 4 Go 800 MHz DDR2 SDRAM
Graphism : ATI Radeon HD 2400 XT 128 MB
My problem is that when I click on the game to start it a small window (very small by the way - I hope the game doesn't play on such a small window) the game asks for me to login with my telltale account so I type them and then surprise it won't log in, the message is :
"Can't Login
Signout and Retry Login or Exit Game"
I've tried instead of my email to type only my user name and still nothing... I've tried switching off and on my MAC again or reinstall the game and still the same... I've tried a dozen times to restart the game again and login again and in the dozen time the same error message appears again and again. Only one time the message was more like "Can't connect with the community" or something....
I've downloaded the support tool and here is what I get :
"Last login: Sat Jun 6 23:14:42 on ttys000
iMac-de-Heloise-COFFIN:~ helimoen$ /Users/helimoen/Downloads/GOT_Mac_Support_Tool/GOT_create_support_data.sh.command ; exit;
Running system_profiler
Finding Game of Thrones.app locations
Finding Game of Thrones folders
Listing Game of Thrones folder contents
Listing Game of Thrones contents
Zipping data to GOT_support_data_mac.zip
zip warning: name not matched: /Users/helimoen/Library/Application Support/Telltale Games/Game of Thrones/SyncFs/Meta/*.json
updating: data.txt (deflated 88%)
updating: system_information.txt (deflated 77%)
logout
[Opération terminée]"
Please HELP me ! I really want to play to this game...
Thanks,
helimoen.
Comments
Hello again,
Today I managed for the first time to play the game (episode 1), my login problem at the beginning occurred again until I did something differently : instead of clicking with the mouse on the enter bouton I pressed Enter on my keyboard and it worked... I'm only afraid that I might encounter this problem again soon...
My only critic about the game so far would be that it runs rather slowly on my iMac and therefore it is hard sometimes to manage the mouse (which is slow and not precise) along with the keyboard during fights for instance... Moreover when I need to choose a dialog the fact that my mouse is slow and not precise I sometimes click on the wrong one (not the one I wanted) or I don't have enough time to read the different choices and then click on it... Besides I still play the game on a really small window which apparently I can't remedy... Any clues about that ? Apart from that the game is AMAZING ! So thanks !
By the way how do we pause the game if we need to leave the game a few minutes (without exiting entirely the game) ???
helimoen.
I apologize for the delayed response and any difficulties caused by this. Your particular model iMac uses an integrated graphics card, which tends to run below, or just at the minimum system requirements to run the game successfully. If you are starting the game to a small window, you can try changing the game to Full Screen using the Mac shortcut (Command+F for Mac) and see if you are then able to see the game correctly. If so, please then try changing the game's resolution and/or graphics settings to a lower setting, and click Apply. Then try switching back to Full Screen Mode by using the same shortcut, and your issue should then be resolved.