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I can't download WD S2 episode 4 :(

SamGraffittiSamGraffitti
in The Walking Dead - Season 2 - Android/Kindle Support

Hi. When I am downloading episode 4, I always meet the same problem : When download percents reach 100%, some error appears like " Unavailabe network". I have stable wireless internet connection and did most of advices, that I had to read in these discussions. My android device is Prestigio Multipad 4 Quantum and android 4.2.2. Please help, I really messed up with that.

Comments

  • SamGraffittiSamGraffitti

    Oh, and I almost forgot. In the internal storage are 2 GB of free space, so enough for all episodes. Episode 2 and 3 deleted.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for any difficulties this has caused. Below are a few potential solutions:

    1) Make sure your OS is updated to the most recent version

    2) Force stop the application and any other applications open and running on your device, and then relaunch it

    3) Reset your WiFi settings by turning them Off, and back On then reconnect with the network.

    4) Try connecting to a different WiFi network connection other than your own (Coffee Shop, Internet Cafe, etc.)

    5) Turn off your device for a few minutes, before attempting to launch the game again.

    6) Go to the device’s Settings Menu, then go to Applications, then Manage Applications, and select the Game Application and tap ‘Clear Data’.

    7) Delete the application from your device, and re-download it from the App Store (Please note that this will NOT delete your save data)

  • SamGraffittiSamGraffitti

    Thanks for help, Mike. It's how I said, I did almost everything, but OK, I'll try it.

  • SamGraffittiSamGraffitti
    edited June 2015
    • > Hi again. I did all things that you said. That didn't helped.I downloaded wifi booster program and that actually increased a downloading speed. But now, when it reaches 100% and asks to install it, I push install and it just start showing main screen. When I checked episodes, episode 4 was still missing. Today I tryied again, and unavailabe network error appeared again. That's really making me sick. I need something to do, I'm quietly sure, that is not your fault, but I'm asking for help again. If I could, I would upload photos.
  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies, unfortunately if you are still experiencing the issue it appears that your particular device does not meet the minimum system requirements for the game. Where we require a minimum of a Mali-T600 Series GPU or equivalent, your current device uses a Mali-T400 GPU. This may cause performance/graphical/download issues such as the one you are describing. I recommend try playing on a device that meets the minimum requirements if you have the ability to, or contacting Google Play Support for further assistance and more suggestions on how to get the optimum performance from your particular device.

    SamGraffitti posted: »

    * > Hi again. I did all things that you said. That didn't helped.I downloaded wifi booster program and that actually increased a download

  • SamGraffittiSamGraffitti
    edited June 2015

    But I have finished all season one and season two 1-3 episodes without any issues. Game was running how it needs to. Then why episode 4 and 5 needs another system requirements?

    TelltaleMike posted: »

    My apologies, unfortunately if you are still experiencing the issue it appears that your particular device does not meet the minimum system

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Your device does meet the minimum system requirements for Season One, but not for Season Two. Unfortunately the later episodes in Season Two are slightly more graphically intensive, which is why the minimum system requirements to run the game are slightly higher than Season Two. I recommend try playing on a device that meets the minimum requirements if you have the ability to, or contacting Google Play Support for further assistance and more suggestions on how to get the optimum performance from your particular device.

    SamGraffitti posted: »

    But I have finished all season one and season two 1-3 episodes without any issues. Game was running how it needs to. Then why episode 4 and 5 needs another system requirements?

This discussion has been closed.