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Weird Crash while playing? Won't open now

teefezteefez
in Game of Thrones - PC/Mac Support

I've played through episode 1 fine, everything was smooth, no errors. I've just started episode two and right before all the fighting begins, the games freezes and crashes. I then tried to re-open the game but all that happens is a black screen then back to my desktop.

I've also tried to download the patch for the episode you guys were talking about but no success.

Here's a link to the support tool thing: https://www.sendspace.com/file/rruy64

Cheers guys.
Great game so far =)

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience. After looking over your Support Tool information, everything looks to be set up correctly and you should be able to run the game successfully. Below are a few possible solutions to resolve your issue:

    1) Ensure you have the latest drivers for both your graphics card, and your computer’s BIOS

    2) Restart your system

    3) Unplug your gamepad (and all other USB devices other than keyboard/mouse) and plug in headphones to the audio out jack.

    4) Verify your cache if you purchased through Steam (https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335)

    5) Run the game as admin

    6) Run the game in compatibility mode (right click on game’s icon, click properties, click compatibility tab , and we recommend running the game in Windows 98/ME ) (We recommend Windows 98/ME)

    7) Reinstall the game

    8) Make sure that the Steam application is not set to a compatibility mode (right click on steam and click properties, then check compatibility, and make sure that it is not checked to play in a different OS)

    9) Disable Steam Overlay, if you purchased through Steam (http://forums.steampowered.com/forums/showthread.php?t=3168263)

    10) Opt out of the Steam Beta, if you purchased through Steam (http://steamcommunity.com/discussions/forum/1/828934424165581080/)

This discussion has been closed.