Freezes at the "Updating Content" screen

I'm having an issue where every time I launch Tales from the Borderlands, it freezes at the "Updating Content" screen. I've downloaded episode 3 through the Xbox Store but haven't been able to play it due to the issue with freezing. Please help!

Comments

  • just happened to me this morning to, played episode 3 yesterday when i got back on it froze at the updating screen. i tried to uninstall episode 3 see if that work but i dint.

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for any difficulties this has caused. This appears to be a common issue that can occur after updating/installing a game on an Xbox One. If you start the game, press A to continue, and you become stuck on the loading screen, please try hard resetting your console by holding the power button down for 10 seconds. Then start the game again and you should not experience the issue anymore.

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