problem with Episode 3

Hey there!
I've successfully managed to download episode 3 on my iPad, played 2 chapters already, but at the time when baby Gortys is about to take us with him, the app crashes and wouldn't continue. is there a problem in this episode on IOS?

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    My apologies, please first try closing the game and all other applications running in the background. This should free up necessary system resources. (To close an app running in the background on iOS 6 and before: double tap the home button to make all running apps appear at the bottom of the screen, hold down on an app you wish to close and red buttons will appear, tap the red buttons to close the apps. If on iOS 7/8, double tap the home button and swipe up on the open apps to close them) Also, please turn off your iOS device for at least three minutes before attempting to play the game again. This will allow the device’s cache to clear.

    Then after restarting your device, please reset the WiFi by turning the WiFi Settings Off, and back On again. Then try starting the game application again, and see if you are able to successfully progress past that part in the episode.

  • Oh, thanks for the answer. I did every single thing you've said, but got no result. Then I realized this issue is somehow related to the app itself, so I updated it to V1.3 and wow, it now works greatly and other minor bugs are gone as well.

    My apologies, please first try closing the game and all other applications running in the background. This should free up necessary system r

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Thank you for providing the extra information on how you were able to resolve your issue. I hope you are now able to enjoy the game!

    Leland.mac posted: »

    Oh, thanks for the answer. I did every single thing you've said, but got no result. Then I realized this issue is somehow related to the app itself, so I updated it to V1.3 and wow, it now works greatly and other minor bugs are gone as well.

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