TheWolfAmongUs.exe has stopped working

TWAU has just stopped when I click on a botton when the game has started. I don't know what I can do. Please, help

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply here with the download link copied and pasted into a reply. You can find the Sticky here:

    http://www.telltalegames.com/community/discussion/51153/twau-support-tool

    After receiving the information from your support tool, I will be able to assist you further.

  • edited July 2015

    I apologize for the inconvenience, please read this Sticky on how to run our Support Tool, and follow the steps to run the tool, and reply h

  • TelltaleMikeTelltaleMike Former Telltale Staff

    After looking over your Support Tool information, it seems that your computer is running below the minimum system requirements to run the game successfully. Where we require a minimum of 2.0 GHz of processing speed, your computer is currently running at 1.6GHz of processing speed. I recommend try playing the game on a computer above minimum system requirements if you have the ability to, or contacting the retailer you purchased the game from for a refund. If you purchased the game from our website and would like a refund, please send an email to our Support Staff at Support@Telltalegames.com, and make sure to include the email address you used when purchasing the game, and the Order ID number that you received at the time of purchase, and they will be able to assist you further with that request.

    https://www.sendspace.com/file/qszf3o

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