Bought Complete Season bundle but the season pass is missing
Last Friday I bought the Complete Season bundles of GoT and Tales from the Borderlands, but as they were all queing up for download I noticed that the season pass for Tales from from the Borderlands was not part of the queue.I assumed it had already downloaded and ignored the issue and let the games download.
After they were downloaded I decided to start them up and check everything.GoT recognized all episodes and it´s season pass. Tales forom the Borderlands recognized all episodes but not the season pass. It asked me to buy it. And it wasn´t just in-game, it also had a price tag in the Games Store despite the fact that I had bought the Complete Season bundle,in wich the season pass was included.I contacted Xbox Support, but they said that without contacting Telltale for a "reference"(or something along those lines,forgot to e-mail the chat log to myself) they culdn´t do nothing in case you guys(Telltale) didnt have a solution for my problem.
It´s not the first time I have problems with the season pass for Telltale game(Wolf Among Us on Xbox 360),but that issue was dealth with and workarounds were used. What I want to know is if when episode 4 and 5 come I will be able to download them free of charge.
Comments
I apologize for the inconvenience. The Tales From The Borderlands Season Pass is set up differently than our other games on the Xbox Marketplace. While there is not an actual Season Pass file to download, the Season Pass is tied to your Xbox Live account/profile. As long as you are logged into the account that you purchased the Complete Season bundle with, you should be able to start the game, and download Episodes 2 and 3 (the available episodes) successfully from the Episodes menu, regardless of the Season Pass messaging asking you to 'Buy' it.