Dissapointing Audio Quality

I really enjoyed this first episode but was put off by some dodgy audio issues.

Firstly the dialogue was at a low sample rate or had used some dodgy audio compression which sounded terrible, especially those characters with high voices.

Secondly some of Guybrush's lines had some room tone/echo on the lines where he is shouting and this destroyed the illusion of the sound being in the world and not a small room somewhere.

Finally the whole audio was poorly mixed with dialogue that was too quiet to hear some moments and far too loud at others, some compression might have helped even out the volume.

Anyway I hope this is something that will improve as the series progresses, otherwise an excellent start to the series.
«1

Comments

  • edited July 2009
    I'm the only one who didn't notice this at all?
  • edited July 2009
    Yes, I've been severely disappointed with the audio of this game. It's obviously heavily compressed and therefore the voices have no dynamic range whatsoever, the whole things sounds really muddy and bland.
    As a result it sounds badly mixed and it's hard to hear the voices over the other stuff or even get interest to listen to it since it sounds so flat.
  • edited July 2009
    i'm sure the voice quality is better than previous games like sam and max right?
  • edited July 2009
    I thought it sounded great, better than every previous TTG release (it is a download, not a DVD-rom, after all). But I have fairly crappy speakers, and it seems that certain high-end systems exaggerate the flaws in TTG's audio compression.
  • edited July 2009
    A small amount of us have been begging telltale for years to sort out their audio compression, I was expecting that this time they would finally listen and to a certain degree they have, the audio quality is a small step up from S&M and a big step up from W&G.
  • edited July 2009
    For some reason it seems that they struggle with getting the audio right in all of their games. The sample rate in TMI isn't great, but I think it's definitely an improvement over Wallace & Gromit. I could barely get through the demo of that game.

    The default mix is something of a disaster, though. The default of SFX/music/voices all at maximum volume makes it pretty much impossible to hear the dialog, particularly considering how noisy the opening scene is. I had to immediately turn the subtitles on and the SFX/music way down.

    If they could somehow employ a system where the music and sound effects get quieter when dialog is being spoken, that would be ideal. After all, I'd love to hear the music nice and loud, but if I have to choose between music and dialog, the music has to lose out.
  • edited July 2009
    The only thing I heard was the room echo when Guybrush is yelling across to Elaine's ship as he first approaches, but I thought it helped add to it, honestly.

    As long as there's no hissing/static/loud pops or skips in the audio, I'm all fine.
  • edited July 2009
    I don't have the slightest clue what you people are talking about. I haven't noticed any kind of quality problems on the audio, and definitely no problems hearing the voices at default settings. I don't exactly have a high-end speaker system, though.
  • edited July 2009
    It's not the sample rate, guys, it's the bitrate. Big difference. And I barely noticed it this time around.
  • edited July 2009
    Did others have to adjust the mix in order to hear the dialog? It could be my speaker system, I suppose. I was playing on a home theater PC with surround sound speakers... maybe the center channel wasn't functioning properly or something.
  • edited July 2009
    I really noticed the audio compression really badly in the Wallace and Gromit demo, but so far I've not really noticed much with ToMI.

    Guybrush sounded a bit echoey when he was talking to the voodoo lady, I'm not sure whether that was just my headphones, but other than that, it's been fine.
  • edited July 2009
    I also noticed the low bitrate on the voiced audio. I did end up turning the music and the sounds down a few levels below the voices, which helped a bit.

    I'm sure everyone already understands this, but with the amount of voiced dialogue in these games, Telltale has to reduce the bitrate a little in order to keep the files small enough for people with all kinds of connections to download conveniently.
  • edited July 2009
    I always notice it in the other Telltale games and I barely noticed it at all in ToMI! And I was listening for it, too.
  • edited July 2009
    telltale are using ogg vorbis for compression, no? It should sound pretty awesome even at 54kbps. That's why Ogg is AWESOME :P
  • edited July 2009
    Mataku wrote: »
    telltale are using ogg vorbis for compression, no? It should sound pretty awesome even at 54kbps. That's why Ogg is AWESOME :P

    It's also considerably less expensive than MP3. To the tune of free :D
  • edited July 2009
    Vorbis is epic win. I hate MP3s and can't understand why they're still in wide-spread use. I'm still waiting for a Vorbis-compatible MP3-player.
  • edited July 2009
    Vorbis is epic win. I hate MP3s and can't understand why they're still in wide-spread use. I'm still waiting for a Vorbis-compatible MP3-player.

    you mean standalone player? Because most new players can play ogg (My favorite of the cheap ones is the IAudio F2)
  • edited July 2009
    The game sounded just fine to me, though I did not have the audio turned up that high playing late last night.
  • edited July 2009
    Seems rather petty.
    The audio is pretty clear to me
  • edited July 2009
    I didn't notice any issues, but then again, I was neither focusing on the audio nor am an expert on the issue.

    If I didn't notice it, it's a non-issue to me.
  • edited July 2009
    I thought it all sounded fine to me, as well as all the other games I have from Telltale.

    Maybe you need a better sound card? It all sounds nice and rich on my SoundBlaster X-fi and quad surround speakers.
  • edited July 2009
    You notice audio compression quality issues more when you are using decent audio equipment. Had some crappy headphones till recently and didn't notice the issues with Sam and Max. Got some Audio Technica AD700's now and the low bitrate stuck out like a sore thumb for Wallace and Gromit. Going to play some ToMI tonight and see if it's any better. I don't have my hopes up though, been getting used to lossless compression lately.
  • edited July 2009
    Yep, cheap equipment (soundblasters and most pc speakers are cheap..sorry to break it to you) masks audio flaws, then theres the fact that we all have different ears.

    But still, the audio quality here is definitely a step up from previous games and dropping the music and effects volume a few notches below the vocals clears it up nicely.
  • edited July 2009
    I never noticed anything wrong with the audio, and I use a pair of Ear Force X1 headphones while playing it (ok, they're not the best headphones in the world but they ain't that cheap either - plus the microphone makes it brilliant to use Xbox 360 games over Live!).
  • edited July 2009
    So by the sounds of it (no pun intended), the verdict is:

    Further improvement would be appreciated, but this is a step up.

    Not bad Telltale.
  • edited July 2009
    This is an issue that has been raised for years now... audio quality VS. download size.

    I've been quiet about it for too long, so I promised myself that if anyone raised the issue again, I would have this to say... (So don't kill me, this is only the truth :( )

    From what I gather its only certain speaker systems that appear to have this issue... Personally, my computer is hooked to my home theater in my living room (I use my plasma TV as a monitor), its also hooked to my THX surround sound system.

    The verdict? I have never ONCE heard ANY sort of artifacting, scratching, etc. (Some bad echoing and changing room tone in the past, but none of it was in MI). And trust me, if any system would pick up any sort of problems in the audio files themselves, this system would. ;)

    So I say, rather than beat a dead horse, why not solve the ACTUAL problem... which is YOUR speaker system.

    If you are enough of a stickler (and crabbass) to bitch about audio quality, Them I'm sure you will have no problem affording a different soundcard/speaker/headphone setup... So shuddup, and good day.
  • edited July 2009
    With all due respect, Dangerzone, I've experienced audio quality problems (in previous games at least) using a number of different speakers: cheapo headphones, mid-range headphones, decent-quality dedicated PC speakers, and my home theater as well. To be fair, none of them are THX certified, but I think it's a little unrealistic to tell "sticklers and crabbasses" that it's a problem with their speakers, just because you haven't experienced problems with your particular setup.

    (Not to mention rude to tell people to shut up... I think everyone in this thread has been pretty level-headed.)
  • edited July 2009
    Speakers are not even half the issue... your sound card is what you should be looking at. (My sound card is just a regular Realtek surround sound card, nothing special about *IT*... I commented about my THX system to make my point, which is... With the right sound card/hardware, the audio *IS* clear... Not crystal clear, but extremely satisfactory)

    About 90% of the complainers have one of the "soundblaster audigy" series... which is a cheep generic card found in many "lick em and stick em" computers sold by computer retail outlets because of its low cost. (it also wreaks havoc with many other games)

    but that's not to say there are not other "bad" cards out there.

    (I also DID kinda mean to be a bit rude, because after 3 years of whining, I DO have the right to say "be quiet")

    Not to be callous, but when you look at the fact that telltale has not done much in 3 years to change the audio quality (besides an odd format change or two) then that might be tell you that they don't see it as a necessity... which means that most of the public is happy with the current quality, and that means that they see the "audio-philes" as a minority. And *that* should REALLY tell you something, huh?
  • edited July 2009
    Didn't notice anything.
  • edited July 2009
    Nope, sounded fine to me.
  • edited July 2009
    Fabula vir wrote: »
    Nope, sounded fine to me.

    Come on now. Isn't this kind of like going into a tinnitus support group and saying "I don't see what the problem is. I don't have tinnitus."?

    Clearly some people are experiencing issues. Even if the problem is, as Dangerzone's shut-uppity response seems to indicate, due to an individual's particular sound card.
  • edited July 2009
    the dialogue was a bit quiet compared to the rest of the sound (I have a nice soundcard and speakers). So I changed the balance a bit (and had subs on anyway).

    Not really a problem, I thought that guybrush sounded echoey just a teeny bit when he's shouting to Elaine at the beginning, but that's not even worth listing to be honest.
  • edited July 2009
    Dangerzone wrote: »
    . And *that* should REALLY tell you something, huh?

    Geeze, Dangerzone. You seem angry. What's going on, man? Trouble at home? Work? Let's get to the heart of this.
  • edited July 2009
    Sorry, I'm coming off as more of an ass than I intended to be... lol

    Anyways, I'm not saying "shut up" in the "go away" sense... I'm saying "shut up" in the "stop blaming telltale and find the problem" sense

    Its clear that everyone receives the SAME game... and its clear that many have no issues with sound quality. but since you seem to be having audio issues, why not troubleshoot the issue?

    From the threads like this in the past... its painfully clear that certain hardware configurations aggravated the audio and made it poppy and cracklely.

    But dont bitch at telltale to change their whole damn sound format compression system when it is YOUR computer that's fouling it up.

    See my point now? I'm telling you to stop bitching at telltale... I'm not saying you don't have a sound issue, or that's its all in your head, no. I'm merely telling you to fix the real problem.

    It puts a real bug up my rear to see someone assigning blame when its their own fault, this case is no exception.
  • edited July 2009
    See, that's what I'm talking about. Now we're being constructive! :)

    I think if someone from Telltale were to say "let's have a look at your audio configuration and see where the problem might be", we wouldn't even be having this exchange. Unfortunately, they've been rather silent on this issue, leaving people to think: a) it's a problem with the games, and b) there's some reason they refuse (or are unable) to fix the problem.

    Like I said before, the audio quality seems to be improved in ToMI. On the other hand, I'm playing it on a different, newer computer than I had the other games. I may install S&M on this thing in order to do a comparison.
  • edited July 2009
    If I were you... I would write down all the troublesome computers specs, and shoot off an email to support@telltalegames.com with the info

    You should receive a reply in about a day or so... Ask if your system specs would cause any issues with their games. It also can't hurt to ask which setup they would recommend (what they use in-house, for example).

    They may have more advice for you than you would think ;)
  • edited July 2009
    Dangerzone wrote: »
    From what I gather its only certain speaker systems that appear to have this issue... Personally, my computer is hooked to my home theater in my living room (I use my plasma TV as a monitor), its also hooked to my THX surround sound system.

    The verdict? I have never ONCE heard ANY sort of artifacting, scratching, etc. (Some bad echoing and changing room tone in the past, but none of it was in MI). And trust me, if any system would pick up any sort of problems in the audio files themselves, this system would. ;)

    So I say, rather than beat a dead horse, why not solve the ACTUAL problem... which is YOUR speaker system.

    If you are enough of a stickler (and crabbass) to bitch about audio quality, Them I'm sure you will have no problem affording a different soundcard/speaker/headphone setup... So shuddup, and good day.

    The issue here is not artifacting, scratching or any sort of glitches in the audio. The issue is how compressed it is, which means all dynamic range has been reduced to zero leaving the audio flat and muddy.

    Here's an example, a video from Flight of the Conchord's TV show:
    http://www.youtube.com/watch?v=_ozSSseCh3U

    This video has a HQ button which mostly affects the audio. Granted both versions are very compressed. The low quality one doesn't have any glaring issues or audio problems, the sound is just devoid of dynamic range and sounds flat. I'm sure most people wouldn't find any fault with it until they tried the HQ verison. Switching to high quality is a significant improvement. ToMI basically sounds like the low quality version, while most other games (previous MI games included) have a much crisper quality to the voices.

    Yes, good audio equipment will make this a whole lot more obvious than crappy equipment. That goes for everything, crappy equipment makes crappy stuff seem better than it is while quality equipment reveals just how crappy things can be. Personally I have a decent amplifier and a pair of speakers that I sometimes use but mostly I use high-end Sennheiser headphones. And with all due respect to your THX certified equipment, it has never been very highly regard among audiophiles and especially nowadays we're even seeing all kinds of stuff getting the THX logo slapped on it, even small PC speakers.

    Tales is my first Telltale game so I can't comment on how the quality has been in previous games and frankly I think it's irrelevant. I'm glad to hear they are improving but they seem to have a ways to go still and frankly I'm surprised this is even an issue with a 2009 game. I read in a review somewhere that it's disappointing that a game coming out in 2009 gets beat by a game from 1992 in audio quality.
  • edited July 2009
    Yeah I get your point... But know this, They are also catering to a worldwide audience, and many parts of the world are still on dialup, or low-grade DSL, and many still have service caps... so these games take a long while to download, and take a large toll out of their monthly allotment.

    And do not say "who cares, It's a very small group" because it actually isn't... the worldwide audience/hype is what made telltale/adventure-games-in-general what they are, many games would not be here if it were not for the interest from our friends overseas.

    So, anyways, they had to draw the line somewhere... Audio is where they drew it.

    Granted, they could give the disc version higher res (or even HD) voices... this has also been argued for years. But given the large amount of work it takes to resound the games (about 5000 lines per episode and and about 200 SFX/music tracks) it's a heavy burden, and I guess that the small enough group who actually want higher quality audio is not enough justification for them to do this.
  • edited July 2009
    I have a master in Music, I play the piano usually a three or four hours every day. I have worked professionally both as a musician and as a composer. Music is basicly a huge part of my life.

    And yet when my dad (who is a sound and light technician in a theatre) asks me to listen to the difference between his new expensive speaker set and his old slightly less expensive speaker set I can hardly notice the difference. Even when he insists that it's really, really obvious. He has to tell me what to listen for, and then I can hear that yes, those high notes do indeed sound crisper, and the bass does indeed sound a bit fuller. But I would never notice it if I wasn't looking for it.

    My point is, it's not because *you* don't hear anything wrong with it that someone else doesn't. And that doesn't even mean that your ears aren't as good. You might just be more focused on the content of the sound instead of on the presentation.
  • edited July 2009
    Noticed zero problems on my new laptop.
Sign in to comment in this discussion.