Episode 2 crashes on Mac
Hello,
I am running the game on a Macbook pro retina. While episode one works fine, episode 2 is crashing. Episode 2 starts but the background is black and the background music is muted - I can still see the characters. However, it freezes and crashes after about 10 seconds.
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https://www.dropbox.com/s/5u85fpklxpkz7kn/GOT_support_data_mac.zip?dl=0
Here is the support tool data
I apologize for the inconvenience, unfortunately I cannot access your Support Tool file using the link above. We recommend uploading the Support Tool file to This File Hosting Website, so that we are able to download it from the Download Link it provides you.
This should work, thanks.
https://www.sendspace.com/file/5cb5cc
After looking over your Support Tool information, everything appears to be set up correctly, and your system should be able to run the game successfully. If you are currently experiencing issues with items missing in an episode or sounds not playing fully/correctly, you may have received an incomplete or corrupted download file. Please try going to the Episode menu in-game, and click on Episode 2 to uninstall it. Then reinstall it by clicking on the episode again after it has uninstalled. Once it is done downloading, start the episode from the beginning, and you should not experience the issue again.
The problem has been resolved after I reinstalled. Thanks.
You're welcome, I hope you enjoy the game!