black screen after change resolution setting
Hello,
when I new install the game , i can play it with no problem.
I tried to change the resolution to 1980x???, it worked, and then I make a mistake.... I changed the resolution to 1440x ?? something I forgot.
after that, the screen go black.. and I found the game should still running, because I heard some sound when I move my cursor under the black screen.
I tried to uninstall the game under steam and re-install it, but it cannot help.
Please advise how to fix it? or how to complete uninstall the game under steam so I can re-install it with its default resolution setting.
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Comments
I apologize for the inconvenience. Please try starting the game again, and when you see the blank/black screen, please try switching the game to Windowed Mode using the shortcut (Alt+Enter for PC, Command+F for Mac) and see if you are then able to see the game correctly. If so, please then try changing the game's resolution and/or graphics settings to a lower setting, and click Apply. Then try switching back to Full Screen Mode by using the same shortcut, and your issue should then be resolved.
Thanks for feedback.
I did tried, when I start the game, it show full screen black with game music.
when I press alt+enter, the screen turn to a white.
I guess I need a way to clean the resolution config and re-install it, any clue?
Unfortunately if you have set it to a resolution you cannot see either in Full Screen Mode or in Windowed Mode, you will need to clear the preferences in your save file directory. (Unfortunately this will also delete any save files you currently have in-game)
To do this, please delete the 'Game of Thrones' folder from the following file path on your computer:
C:\Users\YOURNAME\Documents\Telltale Games\
Then after you have deleted the folder, start the game, and it should create a new preferences file, and you will be able to start the game and play.
yea, it work, thanks
You're welcome, enjoy the game!