Episode 5 black screen

Tried to access the game to download episode 5 and got a blank black screen. Downloaded the game through the ps store and still not able to access the game. Read there was supposedly a fix to this but that it should download when you load the game but am unable to even do that. Not looking to sift through hours of comments and discussion just to find a fix. It really shouldn't be this complicated to find the answers I need.

Comments

  • TelltaleMikeTelltaleMike Former Telltale Staff

    We have released a new update for the game that will resolve this particular issue. Please start the game while connected to the internet and signed into your PSN Profile, and you should receive the prompt to update the game to Version 1.09. If you are not prompted please try exiting out, and turning your console completely off. Then after turning it back on, start the game after you have connected to the internet, and wait a few minutes. You should then receive the alert to update to Version 1.09.

    If the issue persists, you may need to delete and re-download the game from your PS3 to receive the update (Please note that this will not harm your save files in the process.)

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