"There was an error on start-up"

Comments

• Emily Telltale Alumni

  November 2006 edited November 2006

  Try uninstalling and redownloading from http://www.telltalegames.com/download/cultureshock -- could be there was something wrong with the original download.
  
  Also, could you tell us your system specs? Does the computer meet the minimum requirements?
• Kezman

  November 2006 edited November 2006

  When I try and start the game it says -
  
  There was an error on startup, Please re-install your game.
  
  I've tried re-installing, I tried redownloading. I dont know what it can be?
  
  my specs are -
  Xp Home Edition
  AMD 3.6 ghz dual core
  4gb ram
  400gb hard drive
  Geforce 7800 GTX 512mb x2 in Sli mode
• Camor

  November 2006 edited November 2006

  no it's still has the same error
• Emily Telltale Alumni

  November 2006 edited November 2006

  Could you tell us your computer's specs, please? (Processor speed, amount of memory, video card, sound card, and if it is a laptop or a desktop.)
  
  EDIT: Kezman, I merged your post into this thread since it's the same issue. I will try to find out more about this problem.
• Camor

  November 2006 edited November 2006

  i have 3.0 ghz
  512 ram
  geforce 5200 128mb
  soundmax sound card
  it is a desktop
• Emily Telltale Alumni

  November 2006 edited November 2006

  Thanks. So your computers have nothing in common.
  
  Okay, I'll check with the tech guys about this.
• Kevin Telltale Alumni

  November 2006 edited November 2006

  That message means some part of the game is damaged. Try uninstalling and re-installing. If that doesn't work, re-download the installer from here: http://www.telltalegames.com/demo/cultureshock
  and use your order number to re-activate the game.
  
  Thanks,
  Kevin