Well next day and it's still coming up with the same message, this is the last straw. Just gonna get the PC version since they can actually get their shit together on release dates. Good timing since they have 25% off on the game on steam
Alright, it might be Sony's fault. But I wonder why it happens on a regular basis with Telltale compared with other publishers of episodic games. Can we get an estimated wating time at least? Maybe if we say pretty please? With a cherry on top?
It's Sony's fault because the Episode 3 (Ps3) is available in the UK Store so i guess they just forgot to add it to some other countrys aga… morein (Germanyfor example) or is in some of the affected countrys Episode 3 for ps3 available and just the Season Pass doesn't work?
It's because it's ps3, believe me if it was ps4 or xbox 1 it would have been sorted same day.
last time this happened I ended up using a work around I found online, customers were left hanging around for weeks on it.
It's a real shame as I really enjoy the telltale games but shan't be buying anymore, can't be doing with the frustration.
It's Sony's fault because the Episode 3 (Ps3) is available in the UK Store so i guess they just forgot to add it to some other countrys aga… morein (Germanyfor example) or is in some of the affected countrys Episode 3 for ps3 available and just the Season Pass doesn't work?
It's because it's ps3, believe me if it was ps4 or xbox 1 it would have been sorted same day.
last time this happened I ended up using a wo… morerk around I found online, customers were left hanging around for weeks on it.
It's a real shame as I really enjoy the telltale games but shan't be buying anymore, can't be doing with the frustration.
Hello everyone im from the uk and you can download episode 3 from the in game menu, but you cant if you try to download it directly from ps store. Hope i helped.
yeah its up on UK stores but it still disallows anyone from downloading it saying "it isnt available". Phoned PSN UK and told them about the issue. The woman on the other end had no clue this was an issue so i just took that as a sign to get the PC. Which runs much better and looks better than my ps3 one. Shame i had to waste £22 on thr ps3 version, Should've just waited till i got my pc at christmas then bought it but who would know the communication between Telltale and PSN EU would be so bad
i should have read this Thread more carefully that this is a Season Pass problem too because the PS3 Episode 3 doesn't even show up in the G… moreerman Store (it shows up in the UK Store https://store.playstation.com/#!/en-gb/games/addons/game-of-thrones-episode-3-the-sword-in-the-darkness/cid=EP2026-NPEB02183_00-PGAMEOFTHR000002) i assumed that they forgot to add it to some other eu country stores too like they did before.
So i guess we got 2 Problems
-all? Season Pass owners and buyers of the single Episode can't download Episode 3 for PS3
-in some? EU Stores (germany) Episode 3 is not even available for purchase
Let's just hope they fix this soon .
too late for me sadly since i just bought the PC version, but i was at the end of tether at how poorly it ran on ps3 that i feel this is probably the right decision for me
Hello everyone im from the uk and you can download episode 3 from the in game menu, but you cant if you try to download it directly from ps store. Hope i helped.
Yes the second episode ran very poorly for my ps3, so poorly that i kept dying on the first chapter because of the massive lag. I almost gave up lol but i got past it in the end.
too late for me sadly since i just bought the PC version, but i was at the end of tether at how poorly it ran on ps3 that i feel this is probably the right decision for me
Hello everyone im from the uk and you can download episode 3 from the in game menu, but you cant if you try to download it directly from ps store. Hope i helped.
Hello everyone im from the uk and you can download episode 3 from the in game menu, but you cant if you try to download it directly from ps store. Hope i helped.
Hi all, PS3 EU (Netherlands) here. I was able to download episode three from the in-game menu. Not sure if it will actually run, but the fact that it is downloading is considered an improvement over yesterday
Update:
Because I had the season pass I have finally downloded Ep. 3 from the download list instead of the store but after forced update game still not starting (black screen).
Well now we know never to get PS3 versions of telltale games anymore. Since they somehow lost the ability to make a decent port and unable to communicate releasing content to PSN EU
Hi, PS3 (UK)
I still get the same message if going through the store via the ps3 or on my pc, however I have now been able to download the episode going through the in game menu where as previously there was no download option.
I will be able to tell you in about 10 minutes if the episode actually works.
Reinstalled and rejected the latest update, seems like it might have worked, no more black screen when I start the game. Giving me the option to start ep. 3, so far seems fine.
UK one (seems to be) working too now if you directly select the episode from the in-game menu. Maybe next time it'll be hassle-free for a change. We can dream I suppose.
I agree with what you're saying, I guess what I mean is that why is it only with Telltale Games though? No other games have these issues. Every telltale game has these issues on PSN, no other games. But you are right in saying Sony plays a big part in screwing up.
it is sony's fault more than it is telltale's.. sony said the release date for episode 3 is today/yesterday but they didnt upload the data o… morer forgot to.. you can buy episode 3 from the game (under episodes) and when you get to the store there's nothing to download.. same with episode 1 in december, sony offered the season passes for GOT & TFTBL but they didnt upload the game files.. took up to 3 weeks in some EU countries..
I had the "We're sorry, this product cannot be purchased at this time." issue too, I thought it was just me because my PS3 crashed right after I bought it. But yeah, its been resolved now, and I've had no issues since.
Mine has appeared finally in my PSN Download list (Guess that PSN EU) though I still get the Black Screen when I try and go into the game, so I couldn't do in game download. So at least PlayStation have seem to fixed their side. Hoping that having it will fix the black screen freeze, but I can at least get episode 3 downloaded now
Mine still wont download. I've tried it both on psn and in-game but it still wont download. The game keeps saying "Content failed to download" it's really pissing me off I want to play it!
btw it still says that episode 3 is coming soon if i press "Play" in the menu but when i press "Episodes" on the menu, It says that i have "Purchased, but not downloaded"
Apologies for the delayed response. Thank you all for providing information on the issue you are currently seeing on PS3. We are currently investigating into the root cause of the issue, and hope to have an update for you all soon!
Episode worked fine yesterday (except for sound problems), now went back to finish tonight and same black screen issue as before. It's unbelievable. I wish Telltale would at least keep us in the loop. They're going to lose all their PS3 customers.
UK one (seems to be) working too now if you directly select the episode from the in-game menu. Maybe next time it'll be hassle-free for a change. We can dream I suppose.
Mine still wont download. I've tried it both on psn and in-game but it still wont download. The game keeps saying "Content failed to downloa… mored" it's really pissing me off I want to play it!
btw it still says that episode 3 is coming soon if i press "Play" in the menu but when i press "Episodes" on the menu, It says that i have "Purchased, but not downloaded"
Episode worked fine yesterday (except for sound problems), now went back to finish tonight and same black screen issue as before. It's unbelievable. I wish Telltale would at least keep us in the loop. They're going to lose all their PS3 customers.
I found out a way to download it. I didnt know i was pressing the buy season pass instead of pressing episode 3. Now i can download it i'll get back to you if the game works great.
Update: It did work and i've succesfully played the whole game. Apart from the lag, and the glitchy audio, it was a great episode. I wish they fix this buggy issue on last gen consoles they dont give a shit anymore
If you are still unable to download the episode, please make sure you have tried all possible ways of downloading the episode:
1) Downloading it from the in-game Episodes Menu
2) From the Playstation Store App on your PS3
3) From the Playstation Store Website
If you are still unable to download the episode, please reply with the Country/Region you are currently located in, and if you own Episode 3 either by purchasing it individually, through the Season Pass purchase, or The Telltale Games Collection?
Apologies for the delayed response. Thank you all for providing information on the issue you are currently seeing on PS3. We are currently investigating into the root cause of the issue, and hope to have an update for you all soon!
You might want to fix the game's lag and delayed audio or sometimes the audio repeats or the voices have a different tone on PS3. I feel as if last gen consoles have been abandoned ever since the new consoles came. Other than that, the game is good but please fix the lag it ruins the game for me
If you are still unable to download the episode, please make sure you have tried all possible ways of downloading the episode:
1) Downloa… moreding it from the in-game Episodes Menu
2) From the Playstation Store App on your PS3
3) From the Playstation Store Website
If you are still unable to download the episode, please reply with the Country/Region you are currently located in, and if you own Episode 3 either by purchasing it individually, through the Season Pass purchase, or The Telltale Games Collection?
If you are seeing Episode 3 as 'Purchased but not Downloaded' in the in-game Episodes menu, please make sure that Episode 3 is selected, then press the X button, and you should then be taken to the proper Playstation Store page to download the episode.
Comments
Well next day and it's still coming up with the same message, this is the last straw. Just gonna get the PC version since they can actually get their shit together on release dates. Good timing since they have 25% off on the game on steam
Alright, it might be Sony's fault. But I wonder why it happens on a regular basis with Telltale compared with other publishers of episodic games. Can we get an estimated wating time at least? Maybe if we say pretty please? With a cherry on top?
It's because it's ps3, believe me if it was ps4 or xbox 1 it would have been sorted same day.
last time this happened I ended up using a work around I found online, customers were left hanging around for weeks on it.
It's a real shame as I really enjoy the telltale games but shan't be buying anymore, can't be doing with the frustration.
Where did you get that information? Im in the UK and its still not available here
Yeah. We ps3 owners are like the second-class-citizens of PSNistan.
i should have read this Thread more carefully that this is a Season Pass problem too because the PS3 Episode 3 doesn't even show up in the German Store (it shows up in the UK Store https://store.playstation.com/#!/en-gb/games/addons/game-of-thrones-episode-3-the-sword-in-the-darkness/cid=EP2026-NPEB02183_00-PGAMEOFTHR000002) i assumed that they forgot to add it to some other eu country stores too like they did before.
So i guess we got 2 Problems
-all? Season Pass owners and buyers of the single Episode can't download Episode 3 for PS3
-in some? EU Stores (germany) Episode 3 is not even available for purchase
Let's just hope they fix this soon .
Hello everyone im from the uk and you can download episode 3 from the in game menu, but you cant if you try to download it directly from ps store. Hope i helped.
yeah its up on UK stores but it still disallows anyone from downloading it saying "it isnt available". Phoned PSN UK and told them about the issue. The woman on the other end had no clue this was an issue so i just took that as a sign to get the PC. Which runs much better and looks better than my ps3 one. Shame i had to waste £22 on thr ps3 version, Should've just waited till i got my pc at christmas then bought it but who would know the communication between Telltale and PSN EU would be so bad
too late for me sadly since i just bought the PC version, but i was at the end of tether at how poorly it ran on ps3 that i feel this is probably the right decision for me
Yes the second episode ran very poorly for my ps3, so poorly that i kept dying on the first chapter because of the massive lag. I almost gave up lol but i got past it in the end.
I'm also in the UK and still not able to download from either the in-game menu or the store.
I'm in the UK, black screen before game menu, unable to do it this way either.
Hi all, PS3 EU (Netherlands) here. I was able to download episode three from the in-game menu. Not sure if it will actually run, but the fact that it is downloading is considered an improvement over yesterday
Update:
Because I had the season pass I have finally downloded Ep. 3 from the download list instead of the store but after forced update game still not starting (black screen).
Well now we know never to get PS3 versions of telltale games anymore. Since they somehow lost the ability to make a decent port and unable to communicate releasing content to PSN EU
Hi, PS3 (UK)
I still get the same message if going through the store via the ps3 or on my pc, however I have now been able to download the episode going through the in game menu where as previously there was no download option.
I will be able to tell you in about 10 minutes if the episode actually works.
It's working for me now (France). For all those having the black screen problem: disonnecting from the internet and starting the game again seems to help in some cases. Best of luck to you!
https://www.telltalegames.com/support/discussion/93209/game-won-t-start
Ps3 UK playing the episode now
The Episode 3 is now available in German store. So it looks like they are working on it. i'm just downloading it.
Edit: playing it now
Reinstalled and rejected the latest update, seems like it might have worked, no more black screen when I start the game. Giving me the option to start ep. 3, so far seems fine.
UK one (seems to be) working too now if you directly select the episode from the in-game menu. Maybe next time it'll be hassle-free for a change. We can dream I suppose.
I agree with what you're saying, I guess what I mean is that why is it only with Telltale Games though? No other games have these issues. Every telltale game has these issues on PSN, no other games. But you are right in saying Sony plays a big part in screwing up.
I had the "We're sorry, this product cannot be purchased at this time." issue too, I thought it was just me because my PS3 crashed right after I bought it. But yeah, its been resolved now, and I've had no issues since.
Mine has appeared finally in my PSN Download list (Guess that PSN EU) though I still get the Black Screen when I try and go into the game, so I couldn't do in game download. So at least PlayStation have seem to fixed their side. Hoping that having it will fix the black screen freeze, but I can at least get episode 3 downloaded now
Mine still wont download. I've tried it both on psn and in-game but it still wont download. The game keeps saying "Content failed to download" it's really pissing me off I want to play it!
btw it still says that episode 3 is coming soon if i press "Play" in the menu but when i press "Episodes" on the menu, It says that i have "Purchased, but not downloaded"
any news? i'm desperate to play this game!
Episode worked fine yesterday (except for sound problems), now went back to finish tonight and same black screen issue as before. It's unbelievable. I wish Telltale would at least keep us in the loop. They're going to lose all their PS3 customers.
Still not working my end by trying this, I'm UK using a PS3.
I'm in the same boat.
I still can't even download it. There's already spoilers in the internet and i haven't played it yet and it's too hard to avoid the spoilers.
I found out a way to download it. I didnt know i was pressing the buy season pass instead of pressing episode 3. Now i can download it i'll get back to you if the game works great.
Update: It did work and i've succesfully played the whole game. Apart from the lag, and the glitchy audio, it was a great episode. I wish they fix this buggy issue on last gen consoles they dont give a shit anymore
If you are still unable to download the episode, please make sure you have tried all possible ways of downloading the episode:
1) Downloading it from the in-game Episodes Menu
2) From the Playstation Store App on your PS3
3) From the Playstation Store Website
If you are still unable to download the episode, please reply with the Country/Region you are currently located in, and if you own Episode 3 either by purchasing it individually, through the Season Pass purchase, or The Telltale Games Collection?
I'm in California, have a PS3, and I have the same issue. "Purchased but not Downloaded." How do I get a refund?
You might want to fix the game's lag and delayed audio or sometimes the audio repeats or the voices have a different tone on PS3. I feel as if last gen consoles have been abandoned ever since the new consoles came. Other than that, the game is good but please fix the lag it ruins the game for me
If you are seeing Episode 3 as 'Purchased but not Downloaded' in the in-game Episodes menu, please make sure that Episode 3 is selected, then press the X button, and you should then be taken to the proper Playstation Store page to download the episode.