Black Screen Help.

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Comments

  • this worked for me thanks!

    niksz posted: »

    Same problem here. I installed the patch (didn´t have problems with episode 2) without reinstalling or anything, now it works fine... htt

  • edited May 2015

    Installing the patch for episode 2 worked for me too. Am downloading episode 4 now.

    Elky82 posted: »

    I'm getting this problem too and it's still a black screen with music and the cursor in windowed mode. Here's my system info: https://www.sendspace.com/file/7om6jk

  • TelltaleMikeTelltaleMike Former Telltale Staff

    You're welcome, enjoy the game!

    stitch123 posted: »

    Because the DxDiag report is only showing my integrated graphics card. I use an nVidia card to play GoT. Anyways, installing the EP 2 patch again helped me. Thank you!

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  • I have this problem as well, really sucks wanting to play ep. 4. When I start up the game it just turns black and I cannot even alt + tab or ctrl + alt +del.

  • well, it did work when I ran it in compability mode (windows 98) but then all my save files were gone and I kind of rather wait until this is fixed than play it all over. There's also a possibility of crashes along the way so, not worth it..

    Valiney posted: »

    I have this problem as well, really sucks wanting to play ep. 4. When I start up the game it just turns black and I cannot even alt + tab or ctrl + alt +del.

  • Getting the same thing here, plus I've lost every single one of my savegame files. I should have known better to buy another Telltale game after the fiasco that was The Walking Dead.

  • Hello TelltaleMike.
    IO have the black screen, the audio and the cursor. Here is the link
    https://www.sendspace.com/file/4lf3xe
    Thanks a lot for your help

  • I'm on mac by the way?

    nyote posted: »

    Hello TelltaleMike. IO have the black screen, the audio and the cursor. Here is the link https://www.sendspace.com/file/4lf3xe Thanks a lot for your help

  • TelltaleMikeTelltaleMike Former Telltale Staff

    If you are currently experiencing this issue on PC or Mac, please try downloading and installing the Ep 2 PC/Mac Patch again, then start the game while connected to the internet to ensure you connect with our servers, and see if that allows you to download and play Episode 4 successfully.

  • Hi TelltaleMike,

    PS3 owner, I have the season pass, getting a black screen when I select the game on my Games list. The game doesn't start, it just goes black. I love Telltale and have purchased all the games, but dang if I haven't had an issue with every other episode of GOT. I had problems with the last episode too. I was really looking forward to this episode.

  • I do not get that far because when I try to open and install the patch after downloading it, I get "Game of Thrones was not found on your system" error.
    I have windows 8.1 64-bit.

    If you are currently experiencing this issue on PC or Mac, please try downloading and installing the Ep 2 PC/Mac Patch again, then start the

  • https://www.sendspace.com/file/vf3b6d
    Here's my support tool info

    Valiney posted: »

    I do not get that far because when I try to open and install the patch after downloading it, I get "Game of Thrones was not found on your system" error. I have windows 8.1 64-bit.

  • Same here

    I have ps3 and it's nothing but black screen when i start the game

  • I disabled all my anti-virus and firewall programs and it finally works! I'm so happy, hopefully I can identify which program is blocking it.

    Valiney posted: »

    https://www.sendspace.com/file/vf3b6d Here's my support tool info

  • TelltaleMikeTelltaleMike Former Telltale Staff

    Thank you for providing the extra information on how you were able to resolve your issue. I hope you are now able to enjoy the game!

    Valiney posted: »

    I disabled all my anti-virus and firewall programs and it finally works! I'm so happy, hopefully I can identify which program is blocking it.

  • I BOUGHT THE FUCKING SHIT ON TUESDAY AND THAT WAS FUCKING LAST WEEK. I STILL CAN'T FUCKING PLAY IT.

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    CoyoteFR posted: »

    Same here

  • TelltaleMikeTelltaleMike Former Telltale Staff

    If you are currently experiencing this issue on PS3, please note that we are still currently looking into the issue, and hope to have more information in the near future. Please make sure to keep an eye out on This Thread, as I will update it when I have any new information or updates to provide.

This discussion has been closed.