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I bought the full season

The HighwayThe Highway
edited July 2010 in Shopping or Activation Support
I bought the full season of Wallace and gromit's grand adventures back mid last year, but your website says I have to buy the season and still pay for shipping to recurve the DVD, which is rediculous! Why is this happening?

Comments

  • KevinD872KevinD872
    edited March 2010
    I don't see it now (perhaps because I already ordered and received the DVD), but I had purchased all episodes as well and I found an option to get the DVD by paying only shipping. All I had to do was enter my order # from the season purchase.

    Have you looked around at all different W&G product pages? There are a couple different ways you can get to the purchase page. There may even be more than this....

    http://www.telltalegames.com/store/grandadventures-disc

    http://www.telltalegames.com/store/wallaceandgromitsgrandadventures

    If still no joy, just email their support. I'm sure they'll straighten it out.
  • The HighwayThe Highway
    edited March 2010
    nope, not working. thanks anyway!
  • GinnyNGinnyN
    edited March 2010
    KevinD872 wrote: »
    http://www.telltalegames.com/store/grandadventures-disc

    This one is working for me. (I'm waiting for the Mac version of W&G to order it =P)
  • PlaneforgerPlaneforger
    edited March 2010
    This seems like a pretty common problem - it happened to me as well.

    I don't think there's anything we can do about it ourselves, so I'd say contacting support and waiting is your best bet.
  • DjNDBDjNDB Moderator
    edited March 2010
    The Highway wrote: »
    I bought the full season of Wallace and gromit's grand adventures back mid last year, but your website says I have to buy the season and still pay for shipping to recurve the DVD, which is rediculous! Why is this happening?

    Did you buy the individual episodes or the whole season?
    If you bought them individually look here.
  • The HighwayThe Highway
    edited March 2010
    Nope, I bought it and Monkey Island as full seasons at the same time, and the Monkey Island DVD has none of these problems.
  • The HighwayThe Highway
    edited July 2010
    It happened again. Bonnie, unflag it please. I want to order it now, but I don't want to pay for it because I haven't bought one yet.
  • The HighwayThe Highway
    edited July 2010
    Oh, and also, I want to take advantage of the free shipping at the moment. PLEASE HURRY!
  • The HighwayThe Highway
    edited July 2010
    come on, im ordering stuff now and i would really like this just so i have it!
  • xbskidxbskid
    edited July 2010
    I still think it's silly that both the full season and the season upgrade are the same price.
  • DjNDBDjNDB Moderator
    edited July 2010
    xbskid wrote: »
    I still think it's silly that both the full season and the season upgrade are the same price.

    You are right. The Full season should cost at least $27 ;)
  • The HighwayThe Highway
    edited July 2010
    i'm placing another order soon. telltale, please fix this!
This discussion has been closed.