I'm ashamed that one day I praised Telltale

I have always defended this company and its games as the best I have ever played, but I am being vitma for something that I consider a disrespect.
My Walking Dead 1, it does not work, this already a few years ago, I have formatted my machine and did several repair processes oriented by you and nothing good and ended with a feeling of fristration and an uninstalled game.
My last attempt was on May 28 Ticket ID # 122611, the first answer with help came on the 30th, it did not work, I informed it did not work and by the time I'm out of support. And I can not start a forum topic to discuss this. Besides not being able to solve my problem I am without support and with feeling of silencing.
I really would like to continue to tell people how amazing you are, but honestly I find it difficult, the game will remain installed, and I still have hope that someone can help me.

Attention: I am highlighting only my attempt to support THIS YEAR, there are other older ones that I did not get the help expected.

forclementine

Comments

  • What are your PC specs and what error do you get if you try to start the game?
    Also, do you own the game via GOG, Steam, TTG's store?

  • Steam.
    I try:
    1) Update the drivers for your graphics card.
    2) Restart your system.
    3) Unplug your gamepad and all other USB devices other than keyboard/mouse. Plug in your headphones to the audio out jack.
    4) Verify your cache through Steam
    5) Run the game as admin.
    6) Run the game in compatibility mode. Right click on the game’s icon, click Properties, click the Compatibility tab, and select Windows 8.
    7) Reinstall the game.
    8) Make sure that Steam is not set to a compatibility mode. Right click on Steam, click Properties, then check Compatibility and make sure it is not checked to play in a different OS.
    9) Disable the Steam Overlay
    10) Opt out of the Steam Beta

    My PC:
    Win 10-64bits (But I already tried with 7 and 8)
    i3-3220
    8GB
    AMD R7 200Series

    What are your PC specs and what error do you get if you try to start the game? Also, do you own the game via GOG, Steam, TTG's store?

  • Yeah I feel silly for defending them in the past. Least I can do is not buy GotG

  • The game was released on April 24 2012, at the time I played and I was thrilled and thrilled with the prizes that this game has achieved, it's literally a shame and a disrespect to us, the players, that we have won these rewards for you, and that mistake IS NORMAL ! There are several videos, forums and person etc. reporting this and until today no one has released anything effective to fix this.
    I HAVE THE STEAM VERSION, if the mistake was she in the least they should give me a copy and not make me repurchase, IF THAT'S THE ERROR!

  • What are your PC specs and what error do you get if you try to start the game? Also, do you own the game via GOG, Steam, TTG's store?

  • Ainda a espera de ajuda...

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