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CSI - Deadly Intent: Case 2 won't load

edited June 2010 in Game Support
I bought CSI - Deadly Intent as a download from Ubisoft. It installed and played through the first case with no problems, but when I click Case 2 (whether I click "New Game" or "Continue"), it kicks me back to the main menu.

I use XP (sp3) and I attached a dxdiag.

I appreciate any help.

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