Password Problems (repost)

thatdude98 · June 2010

Excuse me, but:

HOW THE HELL AM I SUPPOSED TO CHANGE MY PASSWORD IF I FORGOT THE OLD ONE?

I click on the 'forgot password' thing, it sends me a link to follow to change my password, and what is the first thing I see?

"Your current password?"

GAHHHH! Can you please tell me what the point is for having a 'forgot password' link if I have to remember my old one to change it?!!

flesk · June 2010

What are you talking about? When you type in your e-mail address at http://www.telltalegames.com/mytelltale/forgotpassword/ you get a link to http://www.telltalegames.com/mytelltale/passwordreset/somerandomhash where you just type in your e-mail address and a new password twice, and you're good to go. They even send you your new password in clear text by e-mail (after which I'm sure they only keep a hashed version), so that you can go back to that e-mail and check it again whenever you forget it.

thatdude98 · June 2010

I clicked on the link, and it still tells me to enter my current password...

which i cannot for the life of me remember.

bonnie · June 2010

Hi thatdude98,
I've reset your password, go ahead and check your PM.

Cheers,
bonnie

Password Problems (repost)

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