›

Help with unlocking game

crashboy765crashboy765
edited June 2011 in Shopping or Activation Support
I baught Sam & Max Season One (PC, Complete Season), and the Activation Code does not work on any of the episodes!

I did this:

...Baught it
...Confirmed it
...Downloaded it
...Went to "Serial Number Unlock"
...Entered the exact code it showed
...Got an error
...Tried again
...Got an error

Somebody help me!

Comments

  • splash1splash1
    edited January 2010
    Try logging in instead of using serial numbers, works for me.
  • crashboy765crashboy765
    edited January 2010
    splash1 wrote: »
    Try logging in instead of using serial numbers, works for me.

    I tried all 3 ways, none worked :(
  • RemolayRemolay
    edited January 2010
    2 questions:
    1. Are you using a mac?
    2. are you using Crossover Games?
  • crashboy765crashboy765
    edited January 2010
    Remolay wrote: »
    2 questions:
    1. Are you using a mac?
    2. are you using Crossover Games?

    I am using a Windows XP
    What do you mean by "crossover games"
  • FuryFury
    edited January 2010
    Make sure you run the program as admin. I had similar problems with TOMI, except the code method always worked.

    Try copy and pasting the codes.
  • Macfly77Macfly77 Moderator
    edited January 2010
    If you took advantage of the $4.95 special that Telltale is currently having, it appears that there is a widespread problem with unlocking the game that Telltale is working on fixing.
    More info and updates in real time in this thread.
  • crashboy765crashboy765
    edited January 2010
    Macfly77 wrote: »
    If you took advantage of the $4.95 special that Telltale is currently having, it appears that there is a widespread problem with unlocking the game that Telltale is working on fixing.
    More info and updates in real time in this thread.

    Thanks! :D
  • RemolayRemolay
    edited January 2010
    my 2nd question really depended on the answer to my first question being yes. so I can't help
  • irichcirichc
    edited June 2011
    Hi there,

    I'm using a Mac + Crossover Games and I cannot unlock TOMI Chapter 2. Any hint?

    Thanks!
  • Macfly77Macfly77 Moderator
    edited June 2011
    irichc wrote: »
    Hi there,

    I'm using a Mac + Crossover Games and I cannot unlock TOMI Chapter 2. Any hint?

    Thanks!
    There are some tips on this page that might help you (I posted and used the "Telltale Trick", and played the game with no problem, but that was with CrossOver Games 8.0.0... maybe something's changed since?)
    Why don't you download the Mac version?
  • irichcirichc
    edited June 2011
    Macfly77 wrote: »
    There are some tips on this page that might help you (I posted and used the "Telltale Trick", and played the game with no problem, but that was with CrossOver Games 8.0.0... maybe something's changed since?)
    Why don't you download the Mac version?

    Your help is appreciated, but none of these tricks work yet. I've noticed that in the process of installing Internet Explorer 6.0 it appears a message like this one:

    Setup has detected a newer version of Internet Explorer already installed on this system. Setup cannot continue.

    Could this be the problem? In that case, how can I solve it?

    Mac version is way too slow to be played, that's why I'm trying with CrossOver.

    Thanks again.
  • Macfly77Macfly77 Moderator
    edited June 2011
    irichc wrote: »
    Mac version is way too slow to be played, that's why I'm trying with CrossOver.
    That's odd. When I played the game with CrossOver Games, I had to have the graphics settings really low (3 or 4) for the game to play at normal speed, whereas I can play the Mac version at graphics settings level 9.
    Did you try lowering the graphics settings in the Mac version?
    As for you Internet Explorer installation problem, I'm not sure...
    Are you trying to install the game in an already existing bottle, or in a completely new one?
    As far as I know, Internet Explorer's setup program should only check the contents of the bottle it's being installed into for another version and there shouldn't be any if you install the game in a brand new bottle.
    If you bought CrossOver Games, you can always try an older version (from the archived downloads page).
    Not sure what else you can do, though...
This discussion has been closed.