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The Walking Dead launch problems

-ThoR--ThoR-
edited December 2012 in Game Support
So I recently bought the Walking Dead game off of Steam and every time the box "Preparing to launch" comes up it will say its loading up but never does.

I am currently running Windows 7 and I took all the measures on the Steam support to try and fix this problem. I have tried reinstalling the game but that does not work. I have also tried uninstalling my anti virus software and playing with it off my computer but that still works.

I have yet to play the game yet and if this problem is not resolved I would like to get a refund from the game.

EDIT: Steam support directed me here to try and get this problem resolved

Comments

  • -ThoR--ThoR-
    edited June 2012
    BUMP still need help!
  • DjNDBDjNDB Moderator
    edited June 2012
    Have you tried this already?
    c_worawit wrote: »
    Use My Computer to get to the game directory. By default it should be
    C:\Program Files\Steam\steamapps\common\the walking dead

    Then you will see an executable "WalkingDead101.exe"
    1. Right click and go to "Properties"
    2. Click on "Compatibility" tab
    3. Put a tick a tick on "Run this on compatibility mode for"
    4. Choose "Windows 98/ Windows Me"
    5. Put a tick on "Run this program as an administrator" and click "Apply"
    6. Try running the game :)
  • -ThoR--ThoR-
    edited June 2012
    Thank you good sir my game is up and working perfectly fine now!
  • RariniRarini
    edited December 2012
    I havn't the option ''Run this program as an administrator'', so i put apply and then it say: click hete to continue, i click but nothing happen.
  • DjNDBDjNDB Moderator
    edited December 2012
    Rarini wrote: »
    I havn't the option ''Run this program as an administrator'', so i put apply and then it say: click hete to continue, i click but nothing happen.

    Do you have the TTG Store or Steam version?
    Which steps of the support FAQ have you tried already?
  • SchroedCatSchroedCat
    edited December 2012
    Hi there, I got the same problem, I tried compatibility-mode and running as administrator, but it didn't work. I got win8.
  • SchroedCatSchroedCat
    edited December 2012
    EDIT:

    I got it working with the help of this thread http://www.telltalegames.com/forums/...d.php?p=697804

    It's a missing .dll file.
This discussion has been closed.