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Episode 5 unavailable

TsumeouTsumeou
edited November 2012 in The Walking Dead - iOS Support
Hi,

I was was waiting for it for days! It's supposed to be available but I can't download it from the episodes section. "Coming soon" is displayed instead of "Get". I bought the full pack months ago and didn't have any issues to download each episode.

Can you help please ?!


Thanks,

Comments

  • wodonwodon
    edited November 2012
    I am having the same problem. Still showing episode 5 as "coming soon'
  • LukkyLXLukkyLX
    edited November 2012
    Me too... I even tried the manual download... still "coming soon".
  • JaredWelch1JaredWelch1
    edited November 2012
    I tried downloading it from my TellTale game inbox, and then it said game is damaged & it deleted it. Boo :(
  • caribezcaribez
    edited November 2012
    "Coming soon" for me as well.
  • aztdanielaztdaniel
    edited November 2012
    I as well have this problem. Not sure what to do.
  • NeolivesNeolives
    edited November 2012
    Was having the same problem.

    What I did is to restart my phone (turned off/turn on)

    that fixed the problem.

    btw I have an Iphone 5...hope this helps you guys! :)
  • rackomrackom
    edited November 2012
    Neolives wrote: »
    Was having the same problem.

    What I did is to restart my phone (turned off/turn on)

    that fixed the problem.

    btw I have an Iphone 5...hope this helps you guys! :)

    I have iPad 3 and this doesn't work for me, sadly :(
  • KuRiXYKuRiXY
    edited November 2012
    Same problem here with iPad3... Please fix!
  • ChrisCrustChrisCrust
    edited November 2012
    And same for me on iPad 2... Come on now...
  • MattPMattP ModeratorFormer Telltale Staff
    edited November 2012
    Please shut down the game application and restart the device. Wait a few minutes for the cache to clear before turning it back on. Also, make sure you are logged into the iTunes account that purchased the game before attempting the download again.
  • levly_lovelevly_love
    edited November 2012
    MattP wrote: »
    Please shut down the game application and restart the device. Wait a few minutes for the cache to clear before turning it back on. Also, make sure you are logged into the iTunes account that purchased the game before attempting the download again.

    If anyone still has issues after doing the above, try also resetting your modem as well. That's where my problem seemed to lie. I also reset network settings on my iPad and had it powered off for a good hour, but I don't think you should need to go that far when you turn it off. ;)

    Thanks Telltale, love your work!
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