›

Episode 5 with iPad 2 crashing!

QueenieJTQueenieJT
edited December 2012 in The Walking Dead - iOS Support
I have played episodes 1-4 and loved them, but with a few glitches here and there. The downloading sucks, I had to leave my iPad plugged in with the screen on overnight, and it would take hours to download. When I was lucky it would be done in the morning. Sometimes I would have to start the process over again because it would say failed.

Now I am at episode 5 and it crashes every time I click to open that episode. I tried closing it and reopening it, made sure nothing else was running, and restarted the iPad. Please help me! I love this game and I am sick of waiting in between episodes!

I am using iPad 2
Version 6.0.1

Comments

  • MattPMattP ModeratorFormer Telltale Staff
    edited December 2012
    Does it crash when you try to continue off an already existing save game or when you try to start Episode 5 fresh from a new slot.
  • QueenieJTQueenieJT
    edited December 2012
    Existing game.
  • QueenieJTQueenieJT
    edited December 2012
    MattP wrote: »
    Does it crash when you try to continue off an already existing save game or when you try to start Episode 5 fresh from a new slot.
    Hello? Is anyone going to help me?? I have been waiting to play!!!
  • MattPMattP ModeratorFormer Telltale Staff
    edited December 2012
    Since it only crashes when you load an existing save game, please play the episode on another save slot. The reason for this is usually related to a corrupted prefs file (which governs your save data). If the prefs cannot be read, the game cannot load your prior progress.
  • QueenieJTQueenieJT
    edited December 2012
    MattP wrote: »
    Since it only crashes when you load an existing save game, please play the episode on another save slot. The reason for this is usually related to a corrupted prefs file (which governs your save data). If the prefs cannot be read, the game cannot load your prior progress.
    So what about my answers and decisions from the other episodes? I have to start all over again or just get stuck with whatever the decisions the game was created with? What causes the files to be corrupt?? I am using an iPad, not a computer. I don't get it. Frustrating.
  • QueenieJTQueenieJT
    edited December 2012
    MattP wrote: »
    Since it only crashes when you load an existing save game, please play the episode on another save slot. The reason for this is usually related to a corrupted prefs file (which governs your save data). If the prefs cannot be read, the game cannot load your prior progress.
    Well, I tried using a new save slot and that didn't work either... So now what?
This discussion has been closed.