The Telltale forums are now read only. Past posts will stay available to browse, but new posts and replies have moved to our official Discord.

Join the conversation on Discord

my game is lost

edited September 2013 in Game Support

you guys lost my game. Ive been playing the walking dead since june, and a few days ago when I tried to play it said that my tellltale account didnt have a license for the game. I figured it was a conection problem that had happened before, so Ieft for a few. today I tried to play again, and no luck. I went to my e-mail account, got to my confirmation message and clicked the links they have there for my account. alas, it was a broken link. so I came here, logged in and, surprise, surprise, theres no record of me ever buying the game! thats absurd! I want to know what you guys are going to do about this. I have my order ID and everything, but theres no reason that shouldve happened in any case.

Comments

  • Same thing happened to the games linked to my account (Sam and Max 2 & 3; wallace and gromit, bttf, pn1, tomi, bone 1/2, Texas hold'em and Strong Bad: Dangeresque 3). I have most of them on DVDs or Steam, but I would still like to be able to download them on this site again.

  • Sooo... My games still don't show up. Should I write an e-mail with my order-numbers (is the support-adress still support@telltalegames.com?) or would it be enough to post them here?

  • DjNDBDjNDB Moderator

    Yes, that's still the address. It's better to write an E-Mail for that issue.

    Sooo... My games still don't show up. Should I write an e-mail with my order-numbers (is the support-adress still support@telltalegames.com?) or would it be enough to post them here?

  • I wrote and e-mail a few weeks ago, and while it was answered the issue wasnt solved. I want to know when you guys are giving me my game back.

This discussion has been closed.