Really would like TWD and all games fixed

Got a new phone, so lost all progress & saves. Was so looking forward to replaying.
Would like to play through again, but just can't seem to make myself do so due to NO SOUND due to ios 9.
Any others feeling the same?
Of course telltale will tell nothing of timeframe to fix this.
Also wondering how a fix like this is done and how long it could take.

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