Unable to find save file still an issue on PS4

When Telltale announced TWD S3 I preordered the game for my PS4 through the PSN. I downloaded the first two seasons to replay on my PS4 since the first time around I played on my Xbox 360. I just finished replaying S1 and 400 Days and when I went to start S2 it says it is unable to find my save file. After tedious internet searching I found this has been a problem since 2014. Some discussions suggested uninstalling and reinstalling so I did that-- didn't work. Others suggested starting anyway despite the error message to see if it pulled my choices over anyway - did that and it also didn't work. I find it hard to believe this is still a problem 2 years later!!! Any other suggestions on a fix? PLEASE HELP!!!

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