How long does it normally take before orders get shipped?

On average, how long do orders take to ship once they have been submitted to the warehouse?

Comments

  • edited December 2010
    Stuff I ordered 10 days ago still doesn't say whether it has shipped or not. I'm hoping it has shipped and this is just a glitch.
  • edited December 2010
    The same is happening to me and I ordered stuff on the 26th of November.
  • edited December 2010
    Did you order include anything that was backordered? Shipments only go out when everything in the order is ready to go.
  • edited December 2010
    Their's no mention of anything being backordered.
  • edited December 2010
    The same thing is happening to me. I,too, ordered on the 26th of November. One of the items was the 92 Comic-Con shirt which was marked as backordered but when I asked here on the forums I was told by Amy that said shirt is not back ordered.
  • edited December 2010
    same here ....
  • edited December 2010
    My orders didn't include anything that was backordered.
  • edited December 2010
    I love TTG and I order a lot of stuff from the store... but yeah they really are slow from when you click purchase to when your order is shipped..... I bet if they set up cameras in the warehouse it would be an instant television hit because there must be all sorts of crazy shenanigans going on ... because they seem to take their time... But the product fortunately is worth the wait.
  • edited December 2010
    One of my orders on the 25th finally shipped. Still waiting on the other one though.
  • edited December 2010
    If you don't have anything on backorder your order normally ships a few days before your account reflects it. Our shipping house manually loads tracking numbers and the delay can be 3-4 days.

    Some people in the US have gotten their orders before the email letting them know it has been shipped.
  • edited December 2010
    Amy Lukima wrote: »
    If you don't have anything on backorder your order normally ships a few days before your account reflects it. Our shipping house manually loads tracking numbers and the delay can be 3-4 days.

    Some people in the US have gotten their orders before the email letting them know it has been shipped.

    Thanks for the info Amy! :)
  • edited December 2010
    Did you order include anything that was backordered? Shipments only go out when everything in the order is ready to go.
    Well, it leads to another question... When will Sam & Max Comic-Con 92 t-shirt come into the stocks? Or are those already in Telltale's stocks like you said earlier? Fyi, it's still "backordered"...
  • edited December 2010
    mine get here the DAY AFTER shipped.. unless its a sunday they hit post
    but yea!

    its only north bay to sacramento.. its like 70 min fast drive 90 speed limit..
    hell 55 min if you cut north and speed .. ahem.. pooostman seems to do that!
  • edited December 2010
    i'll ask this here seeing how the topic is kind of getting into backorders

    does anyone know how long Sam and Max season 1 disc has been backordered?
    or how long it usually takes for them to restock?
  • edited December 2010
    PISLIX wrote: »
    Well, it leads to another question... When will Sam & Max Comic-Con 92 t-shirt come into the stocks? Or are those already in Telltale's stocks like you said earlier? Fyi, it's still "backordered"...

    "Your order is being processed and will ship soon. Please check back later for shipping info."

    Thanks Telltale. I'm so excited now.
  • edited December 2010
    One of my orders is still reading: Your order has been submitted to our warehouse and will ship soon. Please check back later for shipping info.
    It's been 15 days since I placed it.
  • edited December 2010
    xChri5x wrote: »
    One of my orders is still reading: Your order has been submitted to our warehouse and will ship soon. Please check back later for shipping info.
    It's been 15 days since I placed it.

    Same for me...

    UPDATE - Most are showing as shipped now. :D
  • edited December 2010
    Same problem here. My purchase page says
    Order #600075800005935 | Placed October 18, 2010
    Invoice

    Sam & Max: The Devil's Playhouse Collector's DVD

    Sam & Max Season Two Collector's DVD

    Sam & Max Season One Bonus Disc

    Your order has been submitted to our warehouse and will ship soon. Please check back later for shipping info.
    Where can I check if something is into backorder?
    It's almost two months without any notification!:(
  • edited December 2010
    aculotarpa wrote: »
    Same problem here. My purchase page says

    Where can I check if something is into backorder?
    It's almost two months without any notification!:(

    The Devil's Playhouse disc has been on backorder until just recently. That's why you've been waiting so long.
  • edited December 2010
    Wish I didn't order so many DVDs a month ago. Now I bought some posters and a Tshirt and I'm getting those with free shipping. It would be wise of me to add the DVDs into the cart as well.
  • edited December 2010
    so am i the only one that's getting a backordered message with the sam and max season 1 disc

    because if it's a problem i would like to know
  • edited December 2010
    Are you sure that's the item that's backordered?

    Besides, it's possible that they really did run out.
  • Macfly77Macfly77 Moderator
    edited December 2010
    so am i the only one that's getting a backordered message with the sam and max season 1 disc
    No, I'm getting the message too when I put the DVD in my cart.
    Telltale probably ran out due to the multitude of special offers lately and will be re-pressing new copies.
    I'm sure they'll be available before long.
  • edited December 2010
    so am i the only one that's getting a backordered message with the sam and max season 1 disc

    because if it's a problem i would like to know

    Nope, it's been like that for a few days to me.
  • edited December 2010
    okay thanks for answering, i just asked because others orders have shipped with the season 1 disc

    but i'm guessing that's because they ordered a while a go and a copy was put aside for them
  • edited December 2010
    Falanca wrote: »
    Wish I didn't order so many DVDs a month ago. Now I bought some posters and a Tshirt and I'm getting those with free shipping. It would be wise of me to add the DVDs into the cart as well.
    Me too. I've paid nearly 35 dollars just for shipping...
  • edited December 2010
    PISLIX wrote: »
    Me too. I've paid nearly 35 dollars just for shipping...

    I assume the shipping cost is also dynamic. Shipping of five DVDs costed me 16$. A month ago, shipping of 4 DVDs calculated me a total cost of 40$. You can never tell, really, but I would never pay 35$ just as a shipping price.
This discussion has been closed.