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BTTF e01: Where is my Game ???

TodesreiterTodesreiter
edited December 2010 in Shopping or Activation Support
I`ve bought the whole Season on Oct 25,
want to Play it! NOW!!!
Wait for Support since hours!

In my "Your Games" Section:

-> No BTTF-Game
-> No BTTF-Download Link
-> No BTTF-Serial

(Can Download and install the game,
but not login on the launch screen) :mad:

Comments

  • warezWallywarezWally
    edited December 2010
    Servers have been playing up all day. Try disconnecting your internet before playing and using "serial unlock"
  • Amy LukimaAmy Lukima
    edited December 2010
    Todesreiter wrote: »
    I`ve bought the whole Season on Oct 25,
    want to Play it! NOW!!!
    Wait for Support since hours!

    In my "Your Games" Section:

    -> No BTTF-Game
    -> No BTTF-Download Link
    -> No BTTF-Serial

    (Can Download and install the game,
    but not login on the launch screen) :mad:

    Can you email me at support@telltalegames.com
  • TodesreiterTodesreiter
    edited December 2010
    warezWally wrote: »
    Servers have been playing up all day. Try disconnecting your internet before playing and using "serial unlock"

    How can i serial unlock, when i have no game informations
    and no serials in my "your games" section?

    Amy Lukima wrote: »
    Can you email me at support@telltalegames.com

    Done... thx :rolleyes:
  • TodesreiterTodesreiter
    edited December 2010
    Support has fixed it!

    Thx a lot, Amy :rolleyes:
  • AgentMunroeAgentMunroe
    edited December 2010
    I have the same problem, e-mailed support@ this morning at 9:30AM Eastern, but haven't received even a confirmation or ticket number. I haven't wanted to be obnoxious and double-up on messages, but do I need to e-mail again?
  • SyljobSyljob
    edited December 2010
    I have a similar problem.
    Bought yesterday wallace and gromit but there is no download link to doewnload the season.
    What went wrong?
    Order #600093351857484
    Name Syljob

    Merry christmas Sylwester Job from germany

    Please help
  • EspioxEspiox
    edited December 2010
    Same issue. Emailed support yesterday and still nothing. I'm guessing that since it's Xmas eve, my chances of playing this game anytime in the next few days are slim?

    The support code is issue-40774 by the way.
  • scorpion75scorpion75
    edited December 2010
    I was under the impression that the Back to the Future game was going to be on PlayStation 3.

    So, I bought the game.

    But when I go to put in my serial number, the only choices I see are for the PC and MAC.

    Anybody knows whats going on?

    Is the game no longer offered to PlayStation users?
  • FalancaFalanca
    edited December 2010
    scorpion75 wrote: »
    I was under the impression that the Back to the Future game was going to be on PlayStation 3.

    So, I bought the game.

    But when I go to put in my serial number, the only choices I see are for the PC and MAC.

    Anybody knows whats going on?

    Is the game no longer offered to PlayStation users?

    Purchases from Telltale only gives you the PC and MAC version of the game. Ask for a refund and wait for buying the game from PSN Store.
  • Alex280Alex280
    edited December 2010
    Seems to be a common problem lately. I ordered the whole game and have not even received a confirmation email yet, no download links, no info at all. I will never buy a game from Tell Tail again!
This discussion has been closed.